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DoubleTree by Hilton Cairns

121 - 123 The Esplanade & Florence Street, 4870 Cairns, Australia
leaf Families Favourite

DoubleTree by Hilton Cairns is praised for its great location near the city center and attractions in Cairns. Guests appreciate the convenient and easy access to nearby exclusive all-suite hotels providing 4-star facilities...

IN THE SPOTLIGHT
Mountain View, Comfortable Rooms, Good Value
36325 5152 Cairns -16.91735 145.77383 4 4328848 DoubleTree by Hilton Cairns 1075000700780004 24 withoutdate
    • Adventure hub
      Adventure hub
    • Cozy ambiance
      Cozy ambiance
    • Scenic views
      Scenic views
    • Modern facilities
      Modern facilities
    • Family-friendly

About

  • iconInfinity pool with stunning views.
  • iconModern and stylish accommodations.
  • iconWell-equipped rooms with modern amenities.
  • iconMultiple dining options available.
  • iconGym with latest equipment.
leaf Families Favourite
IN THE SPORTLIGHT
Batch View. Delicious Food.
Kids- Friendly
Great for
Business
Rated 4.0
Ages 13 or above
Ages 2 - 12
Under 2
-

Facilities

  • Swimming Pool
    Pool, Hotel pool, On-site swimming pool
  • Air conditioning
    A/C, AC, air conditioner, climate control, room cooling, central air, air-con, in-room air conditioning, temperature control
  • Car parking
    On-site parking, Self-parking, Reserved parking, parking
  • Non-smoking rooms
    smoke-free rooms, no smoking rooms, non-smoker rooms, smoke-free accommodation, non-smoking accommodation, rooms without smoking, non-smoking units, smoke-free guest rooms, non-smoking suites, tobacco-free rooms
  • Laundry service
    laundry service, clothes washing, washing service, laundry facilities, in-house laundry, Laundry
  • Safe
    room safe, personal safe, security safe, in-room safe, digital safe box, valuables safe
  • Restaurant
    on-site restaurant, hotel dining, in-house restaurant, hotel eatery, dining area, guest restaurant
  • Internet Access
    Internet access, Wired internet, Broadband connection, Ethernet access, High-speed internet connection, Internet service, Network access, DSL connection, LAN access, Internet connectivity, internet
  • Gym / Fitness Centre
    Gym, fitness centre, On-site gym, Hotel gym, Workout room, Exercise facility, Fitness room

Facilities

Miscellaneous

  • Safe

Room

  • Telephone
  • Non-smoking rooms
  • Air conditioning
  • Cleaning

Business Services

  • Business center
  • Faxing Facilities

Food & Drink

  • Restaurant
  • Bar

Services

  • Laundry service
  • Room Service
  • Rent a car in the hotel

General

  • Meeting facilities
  • Wheelchair accessible

Common Areas

  • Elevator

Internet

  • Internet Access

Safety & Security

  • Disabled facilities

Outdoor

  • Balcony
  • Garden

Swimming Pool

  • Outdoor pool

Activities

  • Swimming Pool
  • Spa

Wellness

  • Gym / Fitness Centre

Front Desk Services

  • Concierge
  • Tour Desk

Parking

  • Car parking

Cleaning Services

  • Daily Housekeeping

Staff languages

  • English
  • French

Miscellaneous

  • Safe

Room

  • Telephone

Business Services

  • Business center

Food & Drink

  • Restaurant

Services

  • Laundry service

General

  • Meeting facilities

Common Areas

  • Elevator

Internet

  • Internet Access

Safety & Security

  • Disabled facilities

Outdoor

  • Balcony

Swimming Pool

  • Outdoor pool

Activities

  • Swimming Pool

Wellness

  • Gym / Fitness Centre

Front Desk Services

  • Concierge

Parking

  • Car parking

Cleaning Services

  • Daily Housekeeping

Staff languages

  • English

Location

  • 121 - 123 The Esplanade & Florence Street, 4870 Cairns, Australia
  • Not Available.
  • Not Available.

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Q & A for DoubleTree by Hilton Cairns

About: DoubleTree by Hilton Cairns

Question Icon

What is the location of DoubleTree by Hilton Cairns?

12 August 2025

The DoubleTree by Hilton Cairns consistently receives praise for its excellent and convenient locati... ... Show more
Question Icon

What is the condition of the rooms and bathrooms at DoubleTree by Hilton Cairns?

12 August 2025

Many guests find the hotel and its rooms to be dated and in need of renovation. Rooms are often desc... ... Show more
Question Icon

How clean are the rooms and hotel at DoubleTree by Hilton Cairns?

12 August 2025

Cleanliness is a mixed experience. While some guests report clean rooms and well-maintained faciliti... ... Show more
Question Icon

What is the breakfast experience like at DoubleTree by Hilton Cairns?

12 August 2025

Breakfast receives mixed reviews. Many guests enjoy the buffet, particularly when included in their... ... Show more
Question Icon

What issues have guests reported with the air conditioning at DoubleTree by Hilton Cairns?

12 August 2025

The air conditioning is a frequent source of complaints. Guests have reported issues with it being d... ... Show more
Question Icon

What is the pool area like at DoubleTree by Hilton Cairns?

12 August 2025

The pool is generally considered small and in need of maintenance. Guests have reported cracks, miss... ... Show more
Question Icon

How helpful and friendly is the staff at DoubleTree by Hilton Cairns?

12 August 2025

The majority of guests praise the staff as friendly, helpful, and accommodating, particularly at rec... ... Show more
Question Icon

Are there any noise issues at DoubleTree by Hilton Cairns?

12 August 2025

Noise is a common complaint. Guests have reported noise from the Cairns RSL, road noise, on-site res... ... Show more
Question Icon

What issues have guests experienced with room access and security at DoubleTree by Hilton Cairns?

12 August 2025

Some guests have experienced issues with key cards not working and needing frequent reactivation. Th... ... Show more
Question Icon

What amenities are provided in the rooms at DoubleTree by Hilton Cairns, and have there been any issues?

12 August 2025

Some guests have noted a lack of complimentary water, toothbrushes, razors, and toothpaste in the ro... ... Show more
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What is the Wi-Fi situation at DoubleTree by Hilton Cairns?

12 August 2025

Wi-Fi is available, but it often requires registration and payment. Some guests have reported it bei... ... Show more
Question Icon

Are there any ongoing renovations at DoubleTree by Hilton Cairns, and how might they affect guests?

12 August 2025

The hotel appears to be undergoing renovations, which can cause noise and disruption for guests. It’... ... Show more
Question Icon

Have guests reported any issues with billing or invoices at DoubleTree by Hilton Cairns?

12 August 2025

Some guests have reported difficulty obtaining their invoice, even after making advance payments. Ot... ... Show more
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Have there been any reported security concerns beyond room access?

12 August 2025

One guest reported their credit card being potentially compromised after using the hotel’s internet,... ... Show more
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What issues have guests had with parking at DoubleTree by Hilton Cairns?

12 August 2025

Parking can be difficult. The underground car park has height restrictions, and access issues have b... ... Show more
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What has the experience been like with check-in and check-out at DoubleTree by Hilton Cairns?

12 August 2025

Check-in and check-out can be very slow, with wait times of up to 40 minutes reported. Billing discr... ... Show more
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What about room size and bed size at DoubleTree by Hilton Cairns?

12 August 2025

Rooms are generally described as small, with particularly tiny bathrooms. Some guests found the beds... ... Show more
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Is there a surcharge for using a credit card at DoubleTree by Hilton Cairns?

12 August 2025

Some guests reported a 2% surcharge for credit card use, but it could be waived if paying with cash.... ... Show more
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Is room service available at DoubleTree by Hilton Cairns?

12 August 2025

Room service is available, but it ends relatively early, around 8:30 PM.
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Are there any issues with the access card readers at DoubleTree by Hilton Cairns?

12 August 2025

Some guests experienced issues with access card readers for the gym and their rooms.
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What is the policy regarding early check-in at DoubleTree by Hilton Cairns?

12 August 2025

Early check-in is not always possible, and even if requested, the hotel may not notify guests when a... ... Show more
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What extra charges should I be aware of at DoubleTree by Hilton Cairns?

12 August 2025

Guests have reported a pre-authorisation fee of $1 charged to credit cards, additional parking charg... ... Show more
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What is the noise level like at DoubleTree by Hilton Cairns?

12 August 2025

Guests have experienced noise from various sources, including street traffic, sirens, deliveries (pa... ... Show more
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What amenities are available in the rooms at DoubleTree by Hilton Cairns?

12 August 2025

Rooms typically include a coffee machine/kettle, complimentary cookie upon arrival, and adequate toi... ... Show more
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What is the quality of room service at DoubleTree by Hilton Cairns?

12 August 2025

Room service has received negative feedback, with complaints about cold food, incorrect charges, slo... ... Show more
Question Icon

Is the hotel undergoing any renovations or construction?

12 August 2025

Some guests have noted evidence of ongoing construction and redevelopment at the property, with some... ... Show more
Question Icon

What is the location of DoubleTree by Hilton Cairns like?

12 August 2025

The hotel is in a fantastic, central location on the Esplanade, within walking distance of shops, re... ... Show more
Question Icon

What are the rooms like at DoubleTree by Hilton Cairns?

12 August 2025

Rooms are generally comfortable and spacious, with some offering balconies and ocean views. However,... ... Show more
Question Icon

How would you describe the cleanliness of DoubleTree by Hilton Cairns?

12 August 2025

Cleanliness reports are mixed. While many guests found their rooms clean and well-serviced, others r... ... Show more
Question Icon

What are the dining options and breakfast like at DoubleTree by Hilton Cairns?

12 August 2025

The breakfast buffet receives mixed reviews – some found it good with plenty of options, while other... ... Show more
Question Icon

What facilities are available at DoubleTree by Hilton Cairns?

12 August 2025

The hotel has a pool, gym, and spa. The pool area is popular, but some guests noted it could be unti... ... Show more
Question Icon

Is parking available at DoubleTree by Hilton Cairns?

12 August 2025

There is ample free parking around the hotel, and a secure parking facility is available. However, u... ... Show more
Question Icon

How would you describe the staff at DoubleTree by Hilton Cairns?

12 August 2025

The staff are consistently praised as friendly, helpful, and accommodating. Many reviewers specifica... ... Show more
Question Icon

Is the hotel suitable for families?

12 August 2025

While families are welcome, the hotel isn’t specifically tailored for children, but staff are accomm... ... Show more
Question Icon

What is the hotel's smoking policy?

12 August 2025

There are no facilities for smoking patrons.
Question Icon

What can guests expect regarding the Wi-Fi at DoubleTree by Hilton Cairns?

12 August 2025

Wi-Fi is available, but many guests reported it to be slow and unreliable, sometimes requiring them... ... Show more
Question Icon

What is the bathroom situation like at DoubleTree by Hilton Cairns?

12 August 2025

Bathrooms are consistently described as very small, with some reviewers mentioning difficulty fittin... ... Show more
Question Icon

What happened regarding the fire alarm?

12 August 2025

One guest experienced a fire alarm in the middle of the night, which was a scary experience. The ala... ... Show more
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What are the costs associated with parking and Wi-Fi at DoubleTree by Hilton Cairns?

12 August 2025

Parking is available onsite for an extra charge of around $10 per night, and street parking is also... ... Show more
Question Icon

How would you describe the cleanliness of the rooms and hotel at DoubleTree by Hilton Cairns?

12 August 2025

Feedback on cleanliness is mixed. While many guests found the hotel and rooms to be very clean and t... ... Show more
Question Icon

What is the location of DoubleTree by Hilton Cairns and what is nearby?

12 August 2025

The hotel is conveniently located on the Esplanade, within walking distance of restaurants, shops, t... ... Show more
Question Icon

What is the breakfast like at DoubleTree by Hilton Cairns?

12 August 2025

The breakfast buffet generally receives positive feedback, with a good variety of options including... ... Show more
Question Icon

Are there any potential noise issues at DoubleTree by Hilton Cairns?

12 August 2025

Some guests experienced noise from the street late at night, particularly from people. Others report... ... Show more
Question Icon

What is the overall condition and design of DoubleTree by Hilton Cairns?

12 August 2025

The hotel has a unique round configuration with a central atrium featuring a pond with barramundi fi... ... Show more
Question Icon

What are the bathrooms like at DoubleTree by Hilton Cairns?

12 August 2025

A common comment is that the bathrooms are small. Many rooms have a shower/bath combination, and som... ... Show more
Question Icon

What is the availability and reliability of internet access at DoubleTree by Hilton Cairns?

12 August 2025

Several guests reported slow or unreliable internet access. Some were unable to connect at all and e... ... Show more
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What accessibility features are available at DoubleTree by Hilton Cairns?

12 August 2025

One guest with a walker found some access points difficult to navigate due to ongoing renovations. T... ... Show more
Question Icon

What dining options are available at DoubleTree by Hilton Cairns?

12 August 2025

The hotel has a Vine Room with a yummy menu and in-room dining is available. Restaurant hours may be... ... Show more
Question Icon

What kind of views can guests expect from their rooms at DoubleTree by Hilton Cairns?

12 August 2025

Many rooms offer beautiful views of the sea and mountains. Upgrades to rooms with panoramic views ar... ... Show more
Question Icon

What is the hotel’s policy on room service?

12 August 2025

Room service is available, but some guests found it difficult to reach them by phone and preferred s... ... Show more

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FAQ’s about the DoubleTree by Hilton Cairns

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Property rules

Check-in
From 3:00 PM

Guests must present a photo ID at the time of check-in

Check-out
Until 11:00 AM
Pets

Pets are allowed. Charges may apply.

Cards accepted at this hotel

House rules

Check-in: 6:00 PM - 11:00 PM
Checkout before 9:00 AM
2 guests maximum

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DoubleTree by Hilton Cairns

121 - 123 The Esplanade & Florence Street, 4870 Cairns, Australia
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