Is the restaurant and/or bar currently open at Macedon Ranges Hotel & Spa?
12 August 2025
The restaurant and bar are permanently closed. This has been the case for some time, and many guests...
The restaurant and bar are permanently closed. This has been the case for some time, and many guests have been disappointed to discover this upon arrival, especially as it wasn't always communicated during booking. Nearby towns like Woodend, Macedon, and Gisborne offer dining options, but availability can be limited, particularly on certain nights.
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What is the general condition and cleanliness of the rooms at Macedon Ranges Hotel & Spa?
12 August 2025
Room condition is mixed. While many guests find the rooms spacious, comfortable, and clean, others d...
Room condition is mixed. While many guests find the rooms spacious, comfortable, and clean, others describe them as tired, dated, and in need of renovation. Reported issues include dirty bathrooms (mould, stains, hair), worn furniture, cobwebs, broken fixtures, unclean linens, and dated décor. Cleanliness reports are also mixed, with some finding rooms spotless and others noting issues like dust, insects, and unclean surfaces.
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What is the status of the spa facilities at Macedon Ranges Hotel & Spa?
12 August 2025
The main spa facility is closed. Some rooms have in-room spa baths, which are a popular feature, but...
The main spa facility is closed. Some rooms have in-room spa baths, which are a popular feature, but these have experienced issues such as leaks, slow filling, dirty jets, lukewarm water, and broken tiles. Booking in advance for in-room spa use is recommended, but availability can be limited. The day spa is also currently closed.
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What is the check-in process like at Macedon Ranges Hotel & Spa, and what are the reception hours?
12 August 2025
Check-in is generally easy, especially for late arrivals, with guests receiving text instructions an...
Check-in is generally easy, especially for late arrivals, with guests receiving text instructions and access to a key safe. However, some guests have reported the reception being closed upon arrival and difficulty contacting anyone. Reception is generally open from 9am to 5pm and is not staffed 24/7, with limited or no staffing on Sundays.
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How reliable is the Wi-Fi at Macedon Ranges Hotel & Spa?
12 August 2025
While Wi-Fi is advertised, it is often unreliable, slow, and requires frequent re-login. Some guests...
While Wi-Fi is advertised, it is often unreliable, slow, and requires frequent re-login. Some guests were unable to connect at all and preferred using their mobile data. This is typical for a regional area, but something to be aware of. Wi-Fi is limited to 1GB per day.
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What is the condition and availability of the pool at Macedon Ranges Hotel & Spa?
12 August 2025
The pool is often reported as being cold, dirty, and potentially uncleaned. It has limited opening h...
The pool is often reported as being cold, dirty, and potentially uncleaned. It has limited opening hours (e.g., closing at midday on Sundays) and may be closed entirely. Access is dependent on reception being staffed, meaning it may be closed on Sundays. The pool heater has been reported as broken at times.
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What is the noise level like at Macedon Ranges Hotel & Spa?
12 August 2025
Noise is a common complaint. Guests have reported hearing noise from other rooms (showers, spas), fr...
Noise is a common complaint. Guests have reported hearing noise from other rooms (showers, spas), from the freeway, and from outside. Soundproofing appears to be poor, and some have experienced rattling windows or noise from spa pumps.
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What are the beds like in the rooms at Macedon Ranges Hotel & Spa?
12 August 2025
Some guests have reported that king-size beds are actually two single beds pushed together, which ca...
Some guests have reported that king-size beds are actually two single beds pushed together, which can be uncomfortable. Others found the beds comfortable.
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Are there any issues with water availability or pressure at Macedon Ranges Hotel & Spa?
12 August 2025
Some guests have experienced issues with hot water, including a complete lack of hot water after usi...
Some guests have experienced issues with hot water, including a complete lack of hot water after using the spa. Others have reported very poor water pressure in the showers, with some experiencing only a trickle. The hotel uses tank water and provides bottled drinking water.
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What is the location of Macedon Ranges Hotel & Spa, and what is nearby?
12 August 2025
The hotel is in a quiet bush setting, easily accessible from the Calder Highway. It’s conveniently l...
The hotel is in a quiet bush setting, easily accessible from the Calder Highway. It’s conveniently located for exploring the Macedon Ranges area, including Hanging Rock and Woodend. However, it’s not within walking distance of shops or restaurants, and a car is generally necessary.
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What amenities are available in the rooms at Macedon Ranges Hotel & Spa?
12 August 2025
Rooms typically include a mini-fridge, tea/coffee making facilities, a well-stocked fridge, complime...
Rooms typically include a mini-fridge, tea/coffee making facilities, a well-stocked fridge, complimentary toiletries, bottled water, and robes. Some rooms also have a gas log fireplace and an aromatherapy diffuser. However, some rooms lack a microwave or cooking facilities, and basic amenities like plates and cutlery may need to be requested.
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What is the experience with booking and resolving issues at Macedon Ranges Hotel & Spa?
12 August 2025
Several guests experienced issues with their bookings (incorrect dates, missing reservations). Resol...
Several guests experienced issues with their bookings (incorrect dates, missing reservations). Resolving these issues proved difficult, with poor communication and delays in refunds.
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Is Macedon Ranges Hotel & Spa accessible for people with disabilities?
12 August 2025
Some guests were allocated disabled rooms when they did not require them, indicating potential issue...
Some guests were allocated disabled rooms when they did not require them, indicating potential issues with room allocation. Access to the spa bath can be difficult for those with limited mobility due to a high step. Stairs to rooms may also be slippery when wet.
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What is the driveway like at Macedon Ranges Hotel & Spa?
12 August 2025
The driveway has potholes, which some guests found concerning.
What is the staff like at Macedon Ranges Hotel & Spa?
12 August 2025
The staff are consistently praised for being friendly, helpful, and accommodating. They were quick t...
The staff are consistently praised for being friendly, helpful, and accommodating. They were quick to address issues and fulfill requests.
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Is the hotel pet-friendly?
12 August 2025
Yes, at least one guest was able to bring their dog, making it a memorable stay.