What should I be aware of regarding fees and cleanliness at the property?
12 August 2025
Guests have reported mixed experiences regarding fees and cleanliness. There's been confusion and di...
Guests have reported mixed experiences regarding fees and cleanliness. There's been confusion and disagreement about cleaning fees and deposits, with some being charged more than initially agreed upon or facing additional charges even after leaving the property clean. Cleanliness is also inconsistent, with reports of dusty surfaces, dirty floors, unclean dishes, and bathroom grime, suggesting the cleaning done by an external company may be superficial. It’s advisable to clarify all costs *before* your stay and document the property's condition upon arrival and departure.
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What amenities are included in the kitchen and are basic supplies provided?
12 August 2025
The kitchens are generally well-equipped with new appliances, but guests have noted a lack of basic...
The kitchens are generally well-equipped with new appliances, but guests have noted a lack of basic items like salt, garbage bags, oven dishes, wine openers, spatulas, large frying pans/wok pans, and sufficient cleaning supplies. Additionally, at least one guest reported the absence of shampoo and hand soap, so it's best to bring your own toiletries.
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What is the availability of specific amenities like balconies, saunas, laundry, and ski storage?
12 August 2025
Balcony availability is not guaranteed and should be confirmed directly with the hotel when booking....
Balcony availability is not guaranteed and should be confirmed directly with the hotel when booking. The chalets have access to a shared sauna, but reservations are required on-site and limited to one hour per day between 3 PM and 9 PM. A washing machine and dryer are available, but located in a separate, shared building. A heated ski storage room is also available.
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How is the communication with property management and what support is available?
12 August 2025
Communication with the owner/property management can be difficult, with reports of the owner being u...
Communication with the owner/property management can be difficult, with reports of the owner being unaware of arrival times and difficulty reaching staff. However, others praised the friendliness and helpfulness of the house caretaker.
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What is the location like and what is nearby?
12 August 2025
The location is quiet and a good base for exploring the area, close to attractions like the Krimml W...
The location is quiet and a good base for exploring the area, close to attractions like the Krimml Waterfalls (a 5-minute drive) and the Wildkogel Arena (10-minute drive). However, it can be a bit remote, especially for those without a car.
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What is the parking situation?
12 August 2025
There is a covered parking space available, which proved useful during inclement weather. There are...
There is a covered parking space available, which proved useful during inclement weather. There are also multiple parking spaces available in front of the house.
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Are there any potential maintenance issues I should be aware of?
12 August 2025
Several guests reported minor defects, including sticking bathroom doors (with children getting stuc...
Several guests reported minor defects, including sticking bathroom doors (with children getting stuck), a malfunctioning fireplace, and broken sliding doors.
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Is there a bread delivery service available?
12 August 2025
A bread delivery service is available, but some guests found it expensive and recommended purchasing...
A bread delivery service is available, but some guests found it expensive and recommended purchasing bread from a local bakery instead.
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How well insulated are the chalets for noise?
12 August 2025
The chalets are well-insulated for sound. However, one guest received a complaint about noise levels...
The chalets are well-insulated for sound. However, one guest received a complaint about noise levels, so being mindful of noise is recommended.
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How comfortable is the furniture?
12 August 2025
Guests generally found the furniture comfortable, but some mentioned a desire for a more comfortable...
Guests generally found the furniture comfortable, but some mentioned a desire for a more comfortable couch for evening relaxation.
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What is the overall condition and cleanliness of the chalets at Chalet's DAS DORF?
12 August 2025
The chalets are modern and newly built (some as recent as 2019) and generally well-maintained, thoug...
The chalets are modern and newly built (some as recent as 2019) and generally well-maintained, though some minor defects have been reported, such as sticking bathroom doors or malfunctioning motion sensors. Cleanliness is mixed, with some guests finding the chalets clean and new, while others reported issues with dust, dirty floors, and unclean dishes or bathrooms. Several reviewers felt the cleaning fee was unjustified given the cleanliness upon arrival.
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What amenities and supplies are provided in the chalets?
12 August 2025
Kitchens are generally well-equipped with new appliances and enough dishes for a large group, but so...
Kitchens are generally well-equipped with new appliances and enough dishes for a large group, but some items like oven dishes, a wine opener, serving spoons, spatulas, and a large frying pan/wok may be missing. Basic supplies like salt, garbage bags, soap, and cleaning supplies (broom, vacuum) are *not* automatically provided and should be brought with you.
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What are the check-in and location details for Chalet's DAS DORF?
12 August 2025
The location is quiet and a good base for exploring the area, approximately 5 minutes from the Krimm...
The location is quiet and a good base for exploring the area, approximately 5 minutes from the Krimml Waterfalls and within driving distance of ski areas like Wildkogel Arena and Zillertal. A grocery store is located in the village. Check-in can sometimes experience delays, even with a scheduled arrival time, though owners have been known to offer compensation.
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What recreational facilities are available at Chalet's DAS DORF?
12 August 2025
There is a shared sauna available, but reservations are required and limited to one hour per day bet...
There is a shared sauna available, but reservations are required and limited to one hour per day between 3 PM and 9 PM per chalet, and must be made on-site. A heated room is available for storing ski equipment.
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Is Chalet's DAS DORF suitable for families?
12 August 2025
Yes, many guests found Chalet's DAS DORF to be a pleasant accommodation for families, especially lar...
Yes, many guests found Chalet's DAS DORF to be a pleasant accommodation for families, especially larger ones. The soundproofing is good, which is appreciated when traveling with children.
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How helpful and responsive is the staff at Chalet's DAS DORF?
12 August 2025
The house managers/caretakers are consistently described as super friendly, helpful, and accommodati...
The house managers/caretakers are consistently described as super friendly, helpful, and accommodating. They are responsive to issues, such as heating problems.
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Are there any potential issues with noise at Chalet's DAS DORF?
12 August 2025
Guests should be mindful of noise levels, as one reviewer reported a complaint from neighbors and a...
Guests should be mindful of noise levels, as one reviewer reported a complaint from neighbors and a subsequent conversation with the owner.
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Is a balcony guaranteed with each chalet?
12 August 2025
Not all chalets have balconies. Some guests specifically noted that their "Steinhaus" did not have a...
Not all chalets have balconies. Some guests specifically noted that their "Steinhaus" did not have a balcony despite it being advertised.
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What are the options for obtaining bread?
12 August 2025
A bread delivery service is available, but some guests found it expensive and recommended purchasing...
A bread delivery service is available, but some guests found it expensive and recommended purchasing bread from the local bakery instead.
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Are there any concerns regarding waste disposal?
12 August 2025
Some guests felt the glass recycling bin was too small for the number of houses.
What is the overall cleanliness and provision of supplies at Chalet's DAS DORF?
12 August 2025
Feedback on cleanliness is mixed, with some guests finding the chalets clean and new, while others r...
Feedback on cleanliness is mixed, with some guests finding the chalets clean and new, while others reported issues with dust, dirty floors, and unclean dishes or bathrooms. Several reviewers felt the cleaning fee was unjustified given the cleanliness upon arrival. Basic supplies like salt, garbage bags, soap, and cleaning supplies (broom, vacuum) are generally *not* automatically provided, so guests may need to bring their own.
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What is the kitchen equipment like at Chalet's DAS DORF?
12 August 2025
The kitchens are generally well-equipped with new appliances and enough dishes for a large group. Ho...
The kitchens are generally well-equipped with new appliances and enough dishes for a large group. However, guests have occasionally noted missing items such as oven dishes, a wine opener, serving spoons, spatulas, and a large frying pan/wok.
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What is the check-in process and communication like with Chalet's DAS DORF management?
12 August 2025
Some guests have experienced delays with check-in, despite scheduled arrival times, though compensat...
Some guests have experienced delays with check-in, despite scheduled arrival times, though compensation was sometimes offered. Communication with the owner can be moderate, and there have been instances where the owner was unaware of guest arrivals. Reaching staff can also be difficult.
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What amenities are available at Chalet's DAS DORF, and are there any limitations?
12 August 2025
There is a shared sauna available, but reservations are required on-site and limited to one hour per...
There is a shared sauna available, but reservations are required on-site and limited to one hour per day between 3 PM and 9 PM per chalet. A heated room is available for ski storage. A bread delivery service is available, but it can be expensive, and purchasing from the local bakery is recommended.
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Are balconies available at Chalet's DAS DORF?
12 August 2025
Not all chalets have balconies. Some guests have reported that their chalets, specifically 'Steinhau...
Not all chalets have balconies. Some guests have reported that their chalets, specifically 'Steinhaus' types, did not have a balcony despite being advertised as having one.
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Is Chalet's DAS DORF suitable for families with children?
12 August 2025
The chalets are well-insulated for sound, which is beneficial for families with young children. Howe...
The chalets are well-insulated for sound, which is beneficial for families with young children. However, some chalets lack fly screens, which could be a concern. The location is a bit of a drive from ski slopes, which might be inconvenient for families wanting frequent breaks.
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What is the surrounding area like near Chalet's DAS DORF?
12 August 2025
The chalets are located in a quiet area, close to attractions like the Krimml Waterfalls (about a 5-...
The chalets are located in a quiet area, close to attractions like the Krimml Waterfalls (about a 5-minute drive) and the Wildkogel Arena (about a 10-minute drive). A Spar supermarket is located in the village.
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What are the potential issues with deposits and fees at Chalet's DAS DORF?
12 August 2025
Guests have reported issues with the deposit and cleaning fees. Some were charged more than initiall...
Guests have reported issues with the deposit and cleaning fees. Some were charged more than initially agreed upon, and others were charged a cleaning fee even after leaving the chalet clean.
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What is the general condition and maintenance of the chalets at Chalet's DAS DORF?
12 August 2025
The chalets are modern and well-equipped overall, but some guests have reported minor defects like s...
The chalets are modern and well-equipped overall, but some guests have reported minor defects like sticking bathroom doors and a malfunctioning motion sensor.
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Do the chalets at Chalet's DAS DORF have ensuite bathrooms?
12 August 2025
Many guests appreciated that each bedroom has its own bathroom.