About: Chalet Glemmerl Mountain Lodge Saalbach Hinterglemm
What is the location of Chalet Glemmerl Mountain Lodge Saalbach Hinterglemm like?
12 August 2025
Guests consistently describe the location as perfect – very quiet and idyllic. It’s a good base for...
Guests consistently describe the location as perfect – very quiet and idyllic. It’s a good base for exploring the Saalbach Hinterglemm area, but a car is recommended as it's a bit of a distance to the ski bus.
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What is the accommodation like at Chalet Glemmerl Mountain Lodge Saalbach Hinterglemm?
12 August 2025
The chalets are modern, charming, and spacious, offering plenty of room for everyone. They are well-...
The chalets are modern, charming, and spacious, offering plenty of room for everyone. They are well-equipped, beautifully constructed, and offer a comfortable and cozy atmosphere. The property includes a sauna, wellness area, ski storage with boot warmers, and an indoor garage with direct access to the ski room and house.
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What is the cleanliness like at Chalet Glemmerl Mountain Lodge Saalbach Hinterglemm?
12 August 2025
Feedback on cleanliness is mixed. Some guests found it clean and cozy, while others felt there was r...
Feedback on cleanliness is mixed. Some guests found it clean and cozy, while others felt there was room for improvement.
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What extra costs should I be aware of when staying at Chalet Glemmerl Mountain Lodge Saalbach Hinterglemm?
12 August 2025
Guests have reported unexpected extra costs, specifically around €300 for linen/laundry fees and an...
Guests have reported unexpected extra costs, specifically around €300 for linen/laundry fees and an additional €147 for laundry costs, which were not clearly stated during booking. It’s advisable to clarify all potential costs before confirming your reservation.
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Is the Joker Card included with a stay at Chalet Glemmerl Mountain Lodge Saalbach Hinterglemm?
12 August 2025
The Joker Card is not provided, as the property owner does not support it.
What issues have guests experienced regarding privacy during their stay?
12 August 2025
Some guests experienced staff (gardeners) entering the property without prior notice or ringing the...
Some guests experienced staff (gardeners) entering the property without prior notice or ringing the doorbell, even while guests were present. This has been reported as disruptive.
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Are enough towels provided at Chalet Glemmerl Mountain Lodge Saalbach Hinterglemm?
12 August 2025
Some guests found the number of towels provided insufficient and had to request more.
What has been the experience with contacting the management company or booking agency?
12 August 2025
Guests reported difficulty contacting the management company and receiving helpful responses, often...
Guests reported difficulty contacting the management company and receiving helpful responses, often receiving many unnecessary emails. Resolving issues may require significant time and effort. However, guests generally reported very good support from the booking agency located nearby.
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What issues have guests experienced with check-out?
12 August 2025
Some guests experienced issues with cleaning staff arriving before the confirmed check-out time and...
Some guests experienced issues with cleaning staff arriving before the confirmed check-out time and behaving aggressively when informed of the correct departure time. This escalated into a concerning situation involving blocked access and damaged property.
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Is Chalet Glemmerl Mountain Lodge Saalbach Hinterglemm suitable for groups?
12 August 2025
Yes, the chalet is well-suited for groups, including up to four couples. Some rooms also have bunk b...
Yes, the chalet is well-suited for groups, including up to four couples. Some rooms also have bunk beds for additional guests or children.
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What is the booking process like?
12 August 2025
The booking process can be confusing, involving multiple parties (Booking.com, Bellavilla/ojo, and a...
The booking process can be confusing, involving multiple parties (Booking.com, Bellavilla/ojo, and a direct Austrian number for communication). Guests have reported receiving multiple payment requests even after payment was made.
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Has anyone experienced issues with the internet connection?
12 August 2025
Some guests experienced issues with the internet connection, noting that it would disconnect and rec...
Some guests experienced issues with the internet connection, noting that it would disconnect and reconnect.
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