About: Charming chalet with 4 bathrooms, near a baby lift
How well-equipped is the kitchen at Charming chalet with 4 bathrooms, near a baby lift?
12 August 2025
The kitchen is generally well-equipped, though some guests have noted the absence of a microwave.
What is the quality of cleanliness at the property?
12 August 2025
Feedback on cleanliness is mixed. Some guests found the cleaning to be reasonably good, while others...
Feedback on cleanliness is mixed. Some guests found the cleaning to be reasonably good, while others suggest it could be improved.
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How effective is communication with property management or the booking platform for requests (e.g., a baby cot)?
12 August 2025
Communication can be difficult. Guests reported issues getting clear responses to requests, particul...
Communication can be difficult. Guests reported issues getting clear responses to requests, particularly for items like a baby cot, and experienced confusion about who was handling their inquiries – Booking.com, Belvilla, or the owner. Responses were often automated, received in multiple languages, and didn't always directly address the question. Some guests found contacting the owner directly more effective.
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Are summer cards (local discount cards) properly managed and distributed upon arrival?
12 August 2025
There were issues with the transfer of information regarding summer cards. Guests received multiple...
There were issues with the transfer of information regarding summer cards. Guests received multiple cards under a single name, suggesting a problem with coordinating information about who was staying at the property.
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