Is parking available at smartHOTEL?
12 August 2025
Parking is available near smartHOTEL, but it is limited and not directly at the hotel. It's approxim...
Parking is available near smartHOTEL, but it is limited and not directly at the hotel. It's approximately 200 meters away, and finding a spot can be difficult, especially during peak season. It's suitable for quick loading/unloading, but long-term parking may require a short walk. Some guests have reported finding glass shards in the parking area.
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What is the breakfast like at smartHOTEL?
12 August 2025
Breakfast at smartHOTEL generally receives positive reviews, with guests describing it as plentiful,...
Breakfast at smartHOTEL generally receives positive reviews, with guests describing it as plentiful, varied, and delicious. It includes items like cereals, fruit, cold cuts, eggs, bread, and jams. While many find it comparable to 4-star hotels, some mention it's simple, with the same options offered daily, and a wider variety of bread/pastry options and filter coffee would be appreciated.
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What is the cleanliness of the rooms at smartHOTEL?
12 August 2025
Feedback on room cleanliness is mixed. While many guests report clean rooms, others have noted only...
Feedback on room cleanliness is mixed. While many guests report clean rooms, others have noted only superficial cleaning or found rooms smelled of smoke, particularly in the carpets. Regular cleaning is reported to occur every other day, even when requesting more frequent service.
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What is the check-in/check-out process like at smartHOTEL?
12 August 2025
Check-in at smartHOTEL can be automated via key box, WhatsApp, or MMS, but some guests have experien...
Check-in at smartHOTEL can be automated via key box, WhatsApp, or MMS, but some guests have experienced issues with codes or initial confusion. Phone assistance is available to resolve issues. Check-out time is 9:30 AM, which some guests find early. The process is generally described as uncomplicated.
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What are the beds like at smartHOTEL?
12 August 2025
Many guests find the beds at smartHOTEL to be too soft and uncomfortable, with some experiencing bac...
Many guests find the beds at smartHOTEL to be too soft and uncomfortable, with some experiencing back pain. Some rooms have beds made of two single mattresses pushed together, creating a gap.
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Does smartHOTEL have air conditioning or a refrigerator in the rooms?
12 August 2025
Air conditioning is not available at smartHOTEL. Refrigerators are also not standard in the rooms.
Is smartHOTEL a noisy hotel?
12 August 2025
Yes, smartHOTEL can be noisy. The hotel is located next to a church with loud bells ringing regularl...
Yes, smartHOTEL can be noisy. The hotel is located next to a church with loud bells ringing regularly, starting early in the morning. Some guests also experience noise from other rooms late into the night or from the hallway.
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What are the bathrooms like at smartHOTEL?
12 August 2025
Bathrooms at smartHOTEL vary. Some rooms have small bathrooms with the shower open to the room (no s...
Bathrooms at smartHOTEL vary. Some rooms have small bathrooms with the shower open to the room (no separate enclosure), with the shower draining directly onto the carpeted floor. Others have separate bathrooms. Towel racks may not be available near the shower.
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What is the dinner/half-board option like at smartHOTEL?
12 August 2025
The half-board/dinner option at smartHOTEL receives negative reviews. Guests often find the dinner t...
The half-board/dinner option at smartHOTEL receives negative reviews. Guests often find the dinner to be of poor quality, resembling food from a youth hostel, with limited choices, often frozen, and sometimes cold. Vegetarian options are very limited, and the buffet could lack variety, especially early in the season. Some guests prefer to eat elsewhere.
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Is smartHOTEL suitable for skiers?
12 August 2025
Yes, smartHOTEL is well-suited for skiers. It is close to the ski lift and offers a ski room for sto...
Yes, smartHOTEL is well-suited for skiers. It is close to the ski lift and offers a ski room for storage, some with ski boot warmers. It’s also conveniently located near the ski bus stop.
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How helpful is the staff at smartHOTEL?
12 August 2025
The staff at smartHOTEL are consistently praised as friendly, helpful, and accommodating. Many revie...
The staff at smartHOTEL are consistently praised as friendly, helpful, and accommodating. Many reviewers specifically mention positive experiences with their willingness to assist with requests and provide information. While the vast majority of experiences are positive, a few guests reported insensitive comments from the reception.
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What facilities does smartHOTEL offer?
12 August 2025
smartHOTEL offers a small sauna area with limited space (two small saunas and 6 loungers), a ski sto...
smartHOTEL offers a small sauna area with limited space (two small saunas and 6 loungers), a ski storage room (some with boot warmers), and a separate room for storing bicycles, including e-bikes (access may involve stairs).
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Where is smartHOTEL located?
12 August 2025
smartHOTEL is centrally located in Dorfgastein, next to the church, with easy access to restaurants,...
smartHOTEL is centrally located in Dorfgastein, next to the church, with easy access to restaurants, attractions, lifts, shops, and the ski bus. It's also near a cemetery.
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What are the rooms like at smartHOTEL?
12 August 2025
Rooms at smartHOTEL are generally described as modern, spacious, clean, and well-equipped, with many...
Rooms at smartHOTEL are generally described as modern, spacious, clean, and well-equipped, with many having balconies. However, some guests find the mattresses too soft, and some rooms overlook the cemetery. Showers in some rooms are open to the room without an enclosure.
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Is smartHOTEL pet-friendly?
12 August 2025
Yes, smartHOTEL is pet-friendly, and guests have reported being able to have breakfast with their do...
Yes, smartHOTEL is pet-friendly, and guests have reported being able to have breakfast with their dogs. There is an extra charge for bringing a pet.
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Is smartHOTEL family-friendly?
12 August 2025
Yes, smartHOTEL is suitable for families, with baby cots and extra beds available upon request.