About: Comfort Hotel East Melbourne
What is the overall cleanliness of Comfort Hotel East Melbourne?
12 August 2025
Cleanliness is a significant concern for many guests, with mixed reviews. While some guests found th...
Cleanliness is a significant concern for many guests, with mixed reviews. While some guests found their rooms clean and tidy, others reported issues such as dirty rooms, grubby surfaces, dust, mould in bathrooms, stained sheets, and dirty towels. Hallways and common areas were also described as dirty. However, some guests did find their rooms clean, so experiences vary.
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What is the condition and quality of the rooms at Comfort Hotel East Melbourne?
12 August 2025
Many guests found the rooms to be tired, dated, and in need of refurbishment. Common issues include...
Many guests found the rooms to be tired, dated, and in need of refurbishment. Common issues include peeling paint, broken tiles, damp carpets, malfunctioning fixtures (leaky taps, dripping showerheads), worn furnishings, and rooms not accurately representing photos online. Some rooms include a kitchenette, and are generally spacious, but amenities may be limited or missing. Bed comfort also varies, with some finding them comfortable and others uncomfortable.
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What is the parking situation at Comfort Hotel East Melbourne?
12 August 2025
Parking is limited, with around 12 spaces, and is often described as very tight and difficult to nav...
Parking is limited, with around 12 spaces, and is often described as very tight and difficult to navigate, especially with larger cars. Finding a spot isn't guaranteed, and guests have reported being blocked in. There have been reports of cars being vandalized and fines issued. Street parking is available but may be time-limited. It’s advisable to confirm parking availability and rules with the hotel directly.
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What are the noise levels like at Comfort Hotel East Melbourne?
12 August 2025
Noise is a common complaint. Guests reported loud noises late at night, including yelling, screaming...
Noise is a common complaint. Guests reported loud noises late at night, including yelling, screaming, doors slamming, loud music, and traffic noise. The lift can also be noisy, and some guests experienced plumbing noises or noise from neighboring rooms. Some guests were unable to sleep due to the disturbances.
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What is the staff like at Comfort Hotel East Melbourne?
12 August 2025
Experiences with staff varied. Many guests praised the staff as being friendly, accommodating, and h...
Experiences with staff varied. Many guests praised the staff as being friendly, accommodating, and helpful, willing to assist with requests. However, others described them as rude, unhelpful, dismissive of concerns, or difficult to communicate with.
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Are there any safety or security concerns at Comfort Hotel East Melbourne?
12 August 2025
Several guests expressed concerns about safety and security. Reports included attempted room entry,...
Several guests expressed concerns about safety and security. Reports included attempted room entry, the presence of undesirable individuals, possible drug-related activity, a lack of security screens on windows, and no chain lock on doors. Police were called to the property on at least one occasion. Some guests felt insecure.
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What is the condition of the bathrooms at Comfort Hotel East Melbourne?
12 August 2025
Bathrooms are frequently described as outdated, dirty, and in need of repair or renovation. Common i...
Bathrooms are frequently described as outdated, dirty, and in need of repair or renovation. Common issues include mould, peeling paint, broken fixtures (taps, shower screens), slippery bathtubs, limited space for toiletries, and difficult access to the shower due to a high step-in. Cleanliness is also a concern, with mixed feedback.
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What amenities are provided in the rooms at Comfort Hotel East Melbourne?
12 August 2025
Rooms generally include a TV, a mini fridge/freezer, an iron and ironing board, and a hairdryer. Som...
Rooms generally include a TV, a mini fridge/freezer, an iron and ironing board, and a hairdryer. Some rooms have kitchenettes with tea-making facilities, but coffee sachets and other items like plates, dishwashing liquid, sink plugs, tea towels, wine glasses, and face washers may be limited or missing.
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Is breakfast available at Comfort Hotel East Melbourne?
12 August 2025
No, breakfast is not consistently available, despite some advertising suggesting it is. There is a c...
No, breakfast is not consistently available, despite some advertising suggesting it is. There is a cafe on the ground floor, but it was often reported as being closed.
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What is the location of Comfort Hotel East Melbourne?
12 August 2025
The hotel is conveniently located near the MCG, Rod Laver Arena, St Vincent’s Hospital, Fitzroy Gard...
The hotel is conveniently located near the MCG, Rod Laver Arena, St Vincent’s Hospital, Fitzroy Gardens, and within walking distance of the city (around 15 minutes) and public transport (trams). It’s also close to Richmond, Collingwood, and other hospitals like Epworth.
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What is the check-in/check-out process like at Comfort Hotel East Melbourne?
12 August 2025
The check-in and check-out process is generally reported as easy, and some guests were allowed to ch...
The check-in and check-out process is generally reported as easy, and some guests were allowed to check out as late as 2pm for an additional fee (around $30). The hotel may call to confirm arrival time. Check-in can sometimes be disorganized or delayed.
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Is there a smell of cigarette smoke at Comfort Hotel East Melbourne?
12 August 2025
A strong smell of cigarette smoke is frequently mentioned in reviews, even in non-smoking rooms and...
A strong smell of cigarette smoke is frequently mentioned in reviews, even in non-smoking rooms and hallways. Some guests reported smoke alarms being covered.
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Is housekeeping reliable at Comfort Hotel East Melbourne?
12 August 2025
No, many guests reported issues with housekeeping, including rooms not being cleaned, bins not being...
No, many guests reported issues with housekeeping, including rooms not being cleaned, bins not being emptied, and a lack of replenished amenities (towels, tea/coffee, toiletries).
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What is the hotel's policy on extending stays?
12 August 2025
Some guests reported difficulty extending their stay and being quoted significantly higher prices if...
Some guests reported difficulty extending their stay and being quoted significantly higher prices if an extension was granted.
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Are pets allowed at Comfort Hotel East Melbourne, and what is the hotel's overall condition?
12 August 2025
Comfort Hotel East Melbourne allows pets, though it's recommended to confirm their specific pet poli...
Comfort Hotel East Melbourne allows pets, though it's recommended to confirm their specific pet policy directly with the hotel. The hotel is generally comfortable but is an older building and many guests feel it is in need of a refresh or upgrade.
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