About: Wilsonton Hotel Toowoomba
What is the check-in process at Wilsonton Hotel Toowoomba?
12 August 2025
Check-in can be inconsistent, as reception isn’t always staffed, particularly after 2pm. You may nee...
Check-in can be inconsistent, as reception isn’t always staffed, particularly after 2pm. You may need to locate bar or gaming room staff to obtain your keys and Wi-Fi password.
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What is the overall condition and cleanliness of the rooms at Wilsonton Hotel Toowoomba?
12 August 2025
Room conditions are mixed, with many reviewers describing them as dated and in need of updating, fea...
Room conditions are mixed, with many reviewers describing them as dated and in need of updating, featuring old carpets, peeling paint, and outdated bathrooms. Cleanliness reports also vary; some guests found rooms clean and tidy, while others reported dirty carpets, stained pillows, dust, bugs, and issues with bathroom cleanliness.
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How comfortable are the beds at Wilsonton Hotel Toowoomba?
12 August 2025
Opinions on bed comfort vary significantly. While some guests found the beds very comfortable, other...
Opinions on bed comfort vary significantly. While some guests found the beds very comfortable, others described them as uncomfortable, too soft, or even tilting.
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What are the dining options at Wilsonton Hotel Toowoomba?
12 August 2025
Wilsonton Hotel Toowoomba has an on-site bistro offering meals, and room service is available via QR...
Wilsonton Hotel Toowoomba has an on-site bistro offering meals, and room service is available via QR code. Guests generally find the food to be good and reasonably priced, with numerous other food outlets nearby.
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What is the location like for Wilsonton Hotel Toowoomba?
12 August 2025
The location is consistently praised as excellent and very convenient. It's close to shops, restaura...
The location is consistently praised as excellent and very convenient. It's close to shops, restaurants, St Andrew’s Hospital, the Wilsonton Shopping Centre, and easily accessible to other areas of Toowoomba.
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What amenities are available in the rooms at Wilsonton Hotel Toowoomba?
12 August 2025
Rooms include tea and coffee making facilities, a microwave, and crockery/cutlery. Some rooms have s...
Rooms include tea and coffee making facilities, a microwave, and crockery/cutlery. Some rooms have smart TVs and Wi-Fi. However, some guests have wished for additional amenities like bedside lamps, irons, or more bathroom supplies.
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What is the parking situation at Wilsonton Hotel Toowoomba?
12 August 2025
Parking is available with both undercover and footpath spaces. Undercover parking is convenient, but...
Parking is available with both undercover and footpath spaces. Undercover parking is convenient, but can be awkward, and guests have reported issues with others parking in assigned spots. Footpath parking may raise safety concerns regarding car theft, and larger vehicles may not fit under the carport.
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Are there any security or privacy concerns at Wilsonton Hotel Toowoomba?
12 August 2025
Some guests have expressed concerns about security, noting that doors only have a self-locking mecha...
Some guests have expressed concerns about security, noting that doors only have a self-locking mechanism and lack a deadbolt or chain. Additionally, several guests reported instances of housekeeping staff entering rooms while occupied without knocking, raising privacy concerns.
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What issues have guests reported regarding room features and functionality at Wilsonton Hotel Toowoomba?
12 August 2025
Guests have reported issues with hot water taking a long time to heat up or being lukewarm, poor sho...
Guests have reported issues with hot water taking a long time to heat up or being lukewarm, poor shower water pressure, noisy or ineffective air conditioning (sometimes requiring filter cleaning), and a strong paint smell in some rooms. Some showers may not be ideal for taller guests.
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What is the noise level like at Wilsonton Hotel Toowoomba?
12 August 2025
While located near a pub and a busy street, many guests report a peaceful and quiet stay, even on we...
While located near a pub and a busy street, many guests report a peaceful and quiet stay, even on weekends. However, some have experienced noise from nearby cars, the pub, or other guests, and bright exterior lights can be disruptive for light-sensitive sleepers.
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How has the quality of room service and housekeeping changed at Wilsonton Hotel Toowoomba?
12 August 2025
Previously, daily room service was excellent, but recent guests have reported only towel changes, wi...
Previously, daily room service was excellent, but recent guests have reported only towel changes, with beds not being made and tea/coffee not replenished.
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How would you describe the staff at Wilsonton Hotel Toowoomba?
12 August 2025
The majority of guests praise the staff as friendly, helpful, and exceptional, often going above and...
The majority of guests praise the staff as friendly, helpful, and exceptional, often going above and beyond. However, a few guests have experienced rudeness or a lack of attention from some staff members, particularly at reception.
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Is Wi-Fi reliable at Wilsonton Hotel Toowoomba?
12 August 2025
Wi-Fi is available, but some guests have had trouble obtaining the password or found it didn’t work...
Wi-Fi is available, but some guests have had trouble obtaining the password or found it didn’t work when they did get it. It’s recommended to confirm the current Wi-Fi details directly with the hotel.
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