What is the noise level like at Denison Boutique Hotel?
12 August 2025
The Denison Boutique Hotel is located near train tracks, a rail yard, and a busy road, resulting in...
The Denison Boutique Hotel is located near train tracks, a rail yard, and a busy road, resulting in significant noise from trains and traffic, particularly at night. A pub across the street can also contribute to noise levels. The hotel provides earplugs, but their effectiveness varies. Some guests are undisturbed, while others find the noise disruptive.
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What is the cleanliness of the Denison Boutique Hotel?
12 August 2025
Feedback on cleanliness is mixed. While some guests find their rooms clean and tidy, others report i...
Feedback on cleanliness is mixed. While some guests find their rooms clean and tidy, others report issues such as dust, hair in the bathroom, musty smells, rusty toilet brushes, and remnants from previous guests. Some suggest furniture could benefit from a deep clean.
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What is the condition and style of the rooms at Denison Boutique Hotel?
12 August 2025
The Denison Boutique Hotel is an older, heritage-listed building with a unique, old-world charm and...
The Denison Boutique Hotel is an older, heritage-listed building with a unique, old-world charm and historic character. Rooms are spacious with high ceilings and antique or period furniture. However, many guests feel the hotel is showing its age and is in need of updating and maintenance. Issues include worn furniture, rattling windows, peeling paint, sagging mattresses, and broken items. Some rooms have spa baths integrated into the bedroom with limited privacy.
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What issues have guests experienced with hot water at Denison Boutique Hotel?
12 August 2025
Several guests have reported issues with hot water, particularly when filling spa baths. Some experi...
Several guests have reported issues with hot water, particularly when filling spa baths. Some experienced the water running cold quickly, while others had no hot water at all. Issues have been reported during cooler weather.
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What is the breakfast like at Denison Boutique Hotel?
12 August 2025
Breakfast is a simple continental breakfast available for an extra charge. It is described as basic,...
Breakfast is a simple continental breakfast available for an extra charge. It is described as basic, with pre-packaged items like instant coffee, cereal packets, and processed cheese. Some guests find it adequate or good value, while others feel it is limited and of low quality. Recent reviews suggest a fresher selection and availability of brewed coffee may be limited due to COVID restrictions.
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What is the deposit and refund policy at Denison Boutique Hotel, and have guests experienced issues?
12 August 2025
A $100 pre-authorization is taken as a security deposit. Several guests have reported difficulties g...
A $100 pre-authorization is taken as a security deposit. Several guests have reported difficulties getting their deposit refunded, experiencing delays (over 10 days) or not receiving it at all. There have also been complaints about being charged for nights not stayed after attempting to cancel.
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What accessibility features are available at Denison Boutique Hotel, and are there any concerns?
12 August 2025
The hotel has accessible rooms, but some guests found the bathroom design in these rooms to be unsaf...
The hotel has accessible rooms, but some guests found the bathroom design in these rooms to be unsafe, with water pooling on the floor and a lack of adequate non-slip mats or a shower curtain. The hotel also has stairs and no elevators, which may be a problem for guests with mobility issues.
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What is the experience with air conditioning at Denison Boutique Hotel?
12 August 2025
Guests have had mixed experiences with the air conditioning. Some found it worked well, while others...
Guests have had mixed experiences with the air conditioning. Some found it worked well, while others reported it was noisy, didn’t work at all, wasn’t effective at cooling the room, or blew dust from the canopy. Some rooms do not have windows that can be opened for fresh air.
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What is the quality of service at Denison Boutique Hotel?
12 August 2025
Reviews regarding staff are mixed. Some guests found the reception staff friendly and accommodating,...
Reviews regarding staff are mixed. Some guests found the reception staff friendly and accommodating, while others described the service as unhelpful, inattentive, or difficult to reach. Some have noted a decline in friendliness.
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Are there any unusual smells in the rooms at Denison Boutique Hotel?
12 August 2025
Many guests reported a noticeable smell in their rooms, described as musty, stale, damp, or smelling...
Many guests reported a noticeable smell in their rooms, described as musty, stale, damp, or smelling of bleach. Some found the smell irritating or triggering to allergies.
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What is the location of Denison Boutique Hotel like?
12 August 2025
The hotel is centrally located near shops, restaurants, the Mater Hospital, and the train station. H...
The hotel is centrally located near shops, restaurants, the Mater Hospital, and the train station. However, it's also in an industrial area next to a railway line and a busy road. While convenient for some events, it’s not in a luxury precinct and is some distance from the city center.
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What is the room servicing policy at Denison Boutique Hotel?
12 August 2025
Some guests reported that their rooms were not cleaned or serviced during their stay and they had to...
Some guests reported that their rooms were not cleaned or serviced during their stay and they had to request clean towels and toiletries.
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Are there any amenities available in the rooms at Denison Boutique Hotel?
12 August 2025
Rooms include a refrigerator, but some guests found it unclean. Rooms do *not* include a microwave o...
Rooms include a refrigerator, but some guests found it unclean. Rooms do *not* include a microwave or coffee table, which some guests wished were available. Basic toiletries may need to be requested for longer stays.
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What is the check-in process like at Denison Boutique Hotel?
12 August 2025
Check-in can be problematic, with delays in receiving instructions or key codes. Some guests had to...
Check-in can be problematic, with delays in receiving instructions or key codes. Some guests had to call the hotel directly for access. However, the hotel also offers a hassle-free after-hours check-in process with a lockbox.
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Is there parking available at Denison Boutique Hotel?
12 August 2025
Yes, parking is available on-site. Some guests felt the car park was a little isolated.
What is the Wi-Fi situation at Denison Boutique Hotel?
12 August 2025
Wi-Fi is available and sufficient for streaming.
What is the style and atmosphere of the Denison Boutique Hotel's rooms?
12 August 2025
The Denison Boutique Hotel offers rooms decorated in a beautiful, period style – often Victorian, Ge...
The Denison Boutique Hotel offers rooms decorated in a beautiful, period style – often Victorian, Georgian, or antique – with classic furnishings like four-poster beds and ornate details. Guests consistently describe the rooms as charming, luxurious, spacious, and uniquely decorated, creating an 'old world charm' and a feeling of stepping back in time. Many feel like they are staying in a palace.
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How comfortable are the beds at the Denison Boutique Hotel?
12 August 2025
The beds at the Denison Boutique Hotel are consistently praised for their comfort, with many guests...
The beds at the Denison Boutique Hotel are consistently praised for their comfort, with many guests describing them as exceptionally comfortable, supremely comfortable, or the best they’ve ever slept in. Rooms also feature comfortable couches. However, a small number of guests found the mattresses a little too soft for their preference.
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What amenities are available in the rooms at the Denison Boutique Hotel?
12 August 2025
Rooms at the Denison Boutique Hotel include a small fridge, a well-stocked mini bar, tea and coffee...
Rooms at the Denison Boutique Hotel include a small fridge, a well-stocked mini bar, tea and coffee making facilities, and free Wi-Fi. Many rooms feature spa baths, and some have TVs with Netflix access. However, there is no microwave in the rooms, and the TVs are older models that may not pick up all HD channels.
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What is the location of the Denison Boutique Hotel, and what is nearby?
12 August 2025
The Denison Boutique Hotel is located on the fringe of the CBD in Rockhampton, within walking distan...
The Denison Boutique Hotel is located on the fringe of the CBD in Rockhampton, within walking distance of restaurants, bars, the river precinct, and the train station. It's also close to shops and the Great Western Hotel. While convenient, it's also situated in a light industrial area.
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Is the Denison Boutique Hotel clean and well-maintained?
12 August 2025
Most guests find the Denison Boutique Hotel to be exceptionally clean and well-maintained. However,...
Most guests find the Denison Boutique Hotel to be exceptionally clean and well-maintained. However, a few guests have mentioned a slight musty smell in some rooms, which the hotel attributes to the age of the building, and occasional needs for deeper cleaning in certain areas.
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Is there noise to be aware of at the Denison Boutique Hotel?
12 August 2025
The Denison Boutique Hotel is located near railway lines and a pub, so noise is a common concern. Tr...
The Denison Boutique Hotel is located near railway lines and a pub, so noise is a common concern. Trains run throughout the night, and the pub can be noisy. Earplugs are provided in each room. Some guests also mention traffic noise or noise from neighboring rooms. While some guests aren’t bothered, light sleepers may be affected.
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What are the breakfast options at the Denison Boutique Hotel?
12 August 2025
A continental breakfast is available on-site at a reasonable cost of $10 per person and is considere...
A continental breakfast is available on-site at a reasonable cost of $10 per person and is considered good value. It offers a good variety, but is primarily carbohydrates, fat, and sugar. It is not included in the room rate unless booked directly with the hotel. A cooked breakfast is no longer available.
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What are the accessibility considerations at the Denison Boutique Hotel?
12 August 2025
The Denison Boutique Hotel has stairs and does not have a lift or luggage hoist. Guests with accessi...
The Denison Boutique Hotel has stairs and does not have a lift or luggage hoist. Guests with accessibility issues or heavy luggage should request a ground floor room. The shower is over the spa bath, which may also be difficult for those with limited mobility.
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Is parking available at the Denison Boutique Hotel?
12 August 2025
Ample parking space is available at the rear of the property. However, some guests have noted that t...
Ample parking space is available at the rear of the property. However, some guests have noted that the car park is a little tight, lacks security or lighting, and isn't covered.
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What is the check-in process like at the Denison Boutique Hotel?
12 August 2025
Check-in is generally easy and friendly, with key access available for late check-ins. Staff are acc...
Check-in is generally easy and friendly, with key access available for late check-ins. Staff are accommodating to requests for late check-outs. It’s advisable to confirm check-in details, especially for late arrivals.
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Are there any issues with the spa baths at the Denison Boutique Hotel?
12 August 2025
Some guests have experienced issues with the spa baths, including limited hot water making it diffic...
Some guests have experienced issues with the spa baths, including limited hot water making it difficult to fill them properly, and finding them slippery.
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Is room service available at the Denison Boutique Hotel?
12 August 2025
No, room service is not available at the Denison Boutique Hotel, but there are restaurants nearby an...
No, room service is not available at the Denison Boutique Hotel, but there are restaurants nearby and delivery options.
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What are the room conditions at Denison Boutique Hotel?
12 August 2025
Guests have described the rooms as very comfortable and clean.
Does Denison Boutique Hotel offer climate control (air conditioning/heating)?
12 August 2025
Whether Denison Boutique Hotel offers air conditioning or heating was not mentioned in the available...
Whether Denison Boutique Hotel offers air conditioning or heating was not mentioned in the available reviews. Please contact the hotel directly for this information.
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Is Denison Boutique Hotel a unique accommodation?
12 August 2025
Some guests have appreciated that Denison Boutique Hotel offers a different experience compared to t...
Some guests have appreciated that Denison Boutique Hotel offers a different experience compared to typical hotels. Please note this is based on a limited number of reviews.
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