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The Star Grand Hotel and Residences Sydney

80 Pyrmont Street, Pyrmont, 2009 Sydney, Australia
leaf Families Favourite

The Star Grand Hotel and Residences Sydney is praised for its great location near the city center and attractions in Sydney. Guests appreciate the convenient and easy access to nearby exclusive all-suite hotels providing 4-star facilities...

IN THE SPOTLIGHT
Good Location, Luxurious Rooms, Good Value
29230 5630 Sydney -33.86855 151.19456 5 4266715 The Star Grand Hotel and Residences Sydney 107500040649 24 withoutdate
    • Urban elegance
      Urban elegance
    • Exclusive experience
      Exclusive experience
    • Seaside serenity
      Seaside serenity
    • Business convenience
      Business convenience
    • Family-friendly

About

  • iconHassle-free parking on premises.
  • iconInfinity pool with stunning views.
  • iconStay fit at the hotel gym.
  • iconMultiple dining options available.
  • iconEasy transit access nearby.
leaf Families Favourite
IN THE SPORTLIGHT
Batch View. Delicious Food.
Kids- Friendly
Great for
Business
Rated 4.0
Ages 13 or above
Ages 2 - 12
Under 2
-

Facilities

  • Air conditioning
    A/C, AC, air conditioner, climate control, room cooling, central air, air-con, in-room air conditioning, temperature control
  • Car parking
    On-site parking, Self-parking, Reserved parking, parking
  • Non-smoking rooms
    smoke-free rooms, no smoking rooms, non-smoker rooms, smoke-free accommodation, non-smoking accommodation, rooms without smoking, non-smoking units, smoke-free guest rooms, non-smoking suites, tobacco-free rooms
  • Laundry service
    laundry service, clothes washing, washing service, laundry facilities, in-house laundry, Laundry
  • Hairdryer
    blow dryer, hair dryer, hotel hairdryer, in-room dryer, bathroom hair dryer, wall-mounted hairdryer
  • Safe
    room safe, personal safe, security safe, in-room safe, digital safe box, valuables safe
  • TV
    television, in-room TV, smart TV, color TV, guestroom television
  • Internet Access
    Internet access, Wired internet, Broadband connection, Ethernet access, High-speed internet connection, Internet service, Network access, DSL connection, LAN access, Internet connectivity, internet

Facilities

Room

  • Hairdryer
  • TV
  • Telephone
  • Non-smoking rooms
  • Air conditioning
  • Bathroom
  • Coffee/tea maker
  • Cleaning
  • Private Bathroom

Miscellaneous

  • Safe
  • Casino

Business Services

  • Business center
  • Faxing Facilities

Bathroom

  • Shower
  • Separate shower and tub
  • Bathrobes

Services

  • Laundry service
  • Room Service
  • Beauty Salon
  • Rent a car in the hotel

Media & Technology

  • Radio

General

  • Meeting facilities

Common Areas

  • Elevator

Internet

  • Internet Access

Safety & Security

  • Disabled facilities

Front Desk Services

  • Wake up service
  • Concierge
  • Tour Desk

Activities

  • Massage
  • Spa
  • Wellness

Parking

  • Car parking
  • Valet service

Bedroom

  • Slippers

Hotel

  • Smoking room

Cleaning Services

  • Daily Housekeeping

Staff languages

  • English
  • Chinese

Room

  • Hairdryer

Miscellaneous

  • Safe

Business Services

  • Business center

Bathroom

  • Shower

Services

  • Laundry service

Media & Technology

  • Radio

General

  • Meeting facilities

Common Areas

  • Elevator

Internet

  • Internet Access

Safety & Security

  • Disabled facilities

Front Desk Services

  • Wake up service

Activities

  • Massage

Parking

  • Car parking

Bedroom

  • Slippers

Hotel

  • Smoking room

Cleaning Services

  • Daily Housekeeping

Staff languages

  • English

Location

  • 80 Pyrmont Street, Pyrmont, 2009 Sydney, Australia
  • Not Available.
  • Not Available.

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Q & A for The Star Grand Hotel and Residences Sydney

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Q & A for The Star Grand Hotel and Residences Sydney

About: The Star Grand Hotel and Residences Sydney

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What is the check-in process like at The Star Grand Hotel and Residences Sydney?

12 August 2025

Check-in can be slow, particularly during busy periods, with reported wait times ranging from 20 min... ... Show more
Question Icon

What is the location of The Star Grand Hotel and Residences Sydney like?

12 August 2025

The hotel boasts a very convenient location, close to Darling Harbour (easily accessible via the Pyr... ... Show more
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What are the rooms like at The Star Grand Hotel and Residences Sydney?

12 August 2025

Rooms are generally spacious, well-furnished, and modern, with many guests praising the comfortable... ... Show more
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What amenities are available in the rooms at The Star Grand Hotel and Residences Sydney?

12 August 2025

Rooms typically include a fridge, but a microwave is not always provided. Amenities can be inconsist... ... Show more
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What facilities are available at The Star Grand Hotel and Residences Sydney?

12 August 2025

The hotel offers a range of facilities including a pool (which can get busy and may require a daily... ... Show more
Question Icon

What is the breakfast like at The Star Grand Hotel and Residences Sydney?

12 August 2025

The breakfast buffet is generally well-regarded, with a wide selection and great views, but some gue... ... Show more
Question Icon

What is the noise level like at The Star Grand Hotel and Residences Sydney?

12 August 2025

Some guests have reported noise issues, including sounds from lifts, corridors, neighboring rooms, a... ... Show more
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What maintenance issues have guests reported in the rooms?

12 August 2025

Guests have reported a variety of maintenance issues, including broken shower tabs, blocked bathroom... ... Show more
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What is the parking situation like at The Star Grand Hotel and Residences Sydney?

12 August 2025

Parking is available via valet service, but it is expensive (around $40 per night) and some guests f... ... Show more
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Have guests experienced issues with receiving booked extras or services?

12 August 2025

Some guests have reported not receiving extras included in their booking, such as a bottle of wine.... ... Show more
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What have guests said about the staff at The Star Grand Hotel and Residences Sydney?

12 August 2025

Experiences with staff are generally positive, with many guests finding them friendly, helpful, and... ... Show more
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What is the cleanliness like at The Star Grand Hotel and Residences Sydney?

12 August 2025

Cleanliness is inconsistent. While many guests find the hotel clean, others have reported finding us... ... Show more
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What dining options are available at The Star Grand Hotel and Residences Sydney?

12 August 2025

There are several restaurants and a food court within the Star Casino complex, but some are closed o... ... Show more
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How comfortable are the beds at The Star Grand Hotel and Residences Sydney?

12 August 2025

The beds are frequently praised for being exceptionally comfortable, with many guests describing the... ... Show more
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Are upgrades to better rooms possible at The Star Grand Hotel and Residences Sydney?

12 August 2025

Many guests have reported receiving complimentary upgrades, particularly upon extending their stay o... ... Show more
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Is Wi-Fi reliable at The Star Grand Hotel and Residences Sydney?

12 August 2025

Some guests have had trouble connecting to the Wi-Fi or casting from their devices.
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Are there laundry facilities available at The Star Grand Hotel and Residences Sydney?

12 August 2025

No, there are no laundry facilities available for guests.
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Are there smoking areas available at The Star Grand Hotel and Residences Sydney?

12 August 2025

There are no designated undercover sit down areas for smokers. You have to go outside onto the stree... ... Show more
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How clean is the hotel and its rooms?

12 August 2025

Overall, guests generally found the hotel and its rooms to be very clean and tidy. However, there wa... ... Show more
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What amenities are available at The Star Grand Hotel and Residences Sydney?

12 August 2025

The hotel offers a gym (opening hours sometimes differ from advertised), a pool (which can be noisy... ... Show more
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How would you describe the staff at The Star Grand Hotel and Residences Sydney?

12 August 2025

The staff are consistently praised for being exceptionally friendly, helpful, accommodating, profess... ... Show more
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Is it possible to get a room upgrade at The Star Grand Hotel and Residences Sydney?

12 August 2025

Many guests reported receiving complimentary room upgrades, sometimes to suites or rooms with harbou... ... Show more
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What are the dining options at or near The Star Grand Hotel and Residences Sydney?

12 August 2025

There are numerous restaurants and cafes available within the Star complex itself, including Fat Noo... ... Show more
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What is the parking situation at The Star Grand Hotel and Residences Sydney?

12 August 2025

Parking is available onsite, with plenty of spots, but it costs around $40 per night. Some guests no... ... Show more
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Is the hotel suitable for families?

12 August 2025

The hotel can accommodate families, but it may not be ideal for all. Some guests stayed with childre... ... Show more
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What is the Wi-Fi like at The Star Grand Hotel and Residences Sydney?

12 August 2025

Wi-Fi is available, but some guests reported a poor connection or weren’t informed about it and used... ... Show more
Question Icon

Are there any accessibility concerns at The Star Grand Hotel and Residences Sydney?

12 August 2025

One guest mentioned difficulty with stairs. At least one guest with a wheelchair confirmed that room... ... Show more
Question Icon

Are there any issues with noise at The Star Grand Hotel and Residences Sydney?

12 August 2025

Generally, guests found the hotel quiet and peaceful. However, some reported loud air conditioning v... ... Show more
Question Icon

Are there any maintenance issues guests have reported?

12 August 2025

Some guests reported minor maintenance issues, such as switches not working for curtains, curtains b... ... Show more
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Is the hotel easy to navigate?

12 August 2025

Some guests found the hotel layout a bit confusing, but noted that cutting through the casino can ma... ... Show more
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What are the pillows like at The Star Grand Hotel and Residences Sydney?

12 August 2025

The pillows received mixed reviews. Many found them comfortable, but a significant number of guests... ... Show more
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What issues have guests reported regarding room condition and maintenance?

12 August 2025

Guests have reported mixed feedback on room condition. While many find rooms clean and well-maintain... ... Show more
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What are the dining options and experiences at The Star Grand Hotel and Residences Sydney?

12 August 2025

The hotel offers in-house dining and room service, which are generally well-regarded, although room... ... Show more
Question Icon

What is the service like at The Star Grand Hotel and Residences Sydney?

12 August 2025

The staff, particularly at reception and the concierge, are consistently praised as friendly, helpfu... ... Show more
Question Icon

What amenities can I expect in the rooms?

12 August 2025

Rooms are generally spacious and well-decorated. However, some guests have noted missing or limited... ... Show more
Question Icon

How accessible is the casino from the hotel?

12 August 2025

The casino is very conveniently located within the same complex as the hotel. However, some guests h... ... Show more
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How convenient is the hotel for attending events at the Lyric Theatre?

12 August 2025

The hotel is conveniently located for attending shows at the Lyric Theatre, and many guests choose t... ... Show more
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What are the balcony features?

12 August 2025

Some balconies, particularly on the top floor, lack cover, which may be inconvenient in rainy weathe... ... Show more
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Are there any additional costs I should be aware of?

12 August 2025

Movies in the room are not complimentary.
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What are the benefits of joining the hotel's membership program?

12 August 2025

A membership program exists that offers benefits like a bus transfer to and from Central station, bu... ... Show more

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FAQ’s about the The Star Grand Hotel and Residences Sydney

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Property rules

Check-in
From 3:00 PM

Guests must present a photo ID at the time of check-in

Check-out
Until 11:00 AM
Pets

Pets are allowed. Charges may apply.

Cards accepted at this hotel

House rules

Check-in: 6:00 PM - 11:00 PM
Checkout before 9:00 AM
2 guests maximum

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The Star Grand Hotel and Residences Sydney

80 Pyrmont Street, Pyrmont, 2009 Sydney, Australia
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