How clean is the Great Northern Hotel?
12 August 2025
Feedback on cleanliness is mixed, but generally positive. Many guests found the rooms and shared bat...
Feedback on cleanliness is mixed, but generally positive. Many guests found the rooms and shared bathrooms to be clean and well-maintained, with good water pressure. Some specifically noted the rooms were exceptionally clean and fresh-smelling. However, a few guests reported a musty smell, stains, or uncleanliness in certain areas, and one mentioned the communal fridge could use cleaning.
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What is the staff like at the Great Northern Hotel?
12 August 2025
The majority of guests consistently praise the staff as friendly, welcoming, helpful, and adorable....
The majority of guests consistently praise the staff as friendly, welcoming, helpful, and adorable. Many reviewers highlighted the excellent service and hospitality, with several mentioning staff going above and beyond to assist them. However, a few guests had negative experiences with rude staff members.
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Are the bathrooms private?
12 August 2025
No, the bathrooms are shared. There are separate facilities for men and women, and guests consistent...
No, the bathrooms are shared. There are separate facilities for men and women, and guests consistently report they are very clean and well-maintained, with good water pressure.
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What dining options are available at the hotel?
12 August 2025
There is a bar and restaurant on-site. The bistro receives generally positive feedback, with the cri...
There is a bar and restaurant on-site. The bistro receives generally positive feedback, with the crispy skinned barra and wagyu brisket being specifically mentioned. Live music is also offered. Breakfast is not consistently offered, but some guests mentioned a cafe with a 2-for-1 deal.
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Are there amenities like air conditioning, heating, and power outlets in the rooms?
12 August 2025
Many guests reported the rooms do *not* have air conditioning, though some have ceiling fans. There...
Many guests reported the rooms do *not* have air conditioning, though some have ceiling fans. There is also no heating available in the rooms. Power outlets are limited, with some guests reporting only one outlet, often located behind the TV.
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Is parking available at the hotel?
12 August 2025
Yes, there is parking available, including secure, gated parking. However, one guest experienced an...
Yes, there is parking available, including secure, gated parking. However, one guest experienced an issue with a gate key, which was quickly resolved by the cleaner. It’s advisable to confirm key access details upon check-in.
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What facilities are available for guests beyond the rooms?
12 August 2025
There is a shared kitchenette available with a microwave and tea/coffee making facilities. There is...
There is a shared kitchenette available with a microwave and tea/coffee making facilities. There is also a kids' play area. A separate entrance to the rooms is available for those who prefer not to go through the main hotel area.
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Is the Great Northern Hotel suitable for families?
12 August 2025
The hotel has a kids' play area and some guests found it suitable for families. However, noise level...
The hotel has a kids' play area and some guests found it suitable for families. However, noise levels and the pub atmosphere may not be ideal for all families, and some guests reported encountering disruptive behavior from other patrons.
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Are toiletries provided at the hotel?
12 August 2025
Yes, guests reported that complimentary toiletries (body wash, shampoo, conditioner) were provided.
What is the check-in process like?
12 August 2025
Check-in was generally described as pleasant, with staff being helpful. However, one guest experienc...
Check-in was generally described as pleasant, with staff being helpful. However, one guest experienced an issue with a refund after being told their check-in time was too late. It’s best to confirm check-in arrangements in advance.
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Is there an emergency contact number available?
12 August 2025
Some guests noted the lack of an emergency contact number, particularly in the kitchen area.
How easy is it to find the hotel?
12 August 2025
Some guests found the hotel difficult to locate.