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Mercure Sydney Bankstown

Cnr Mona Street & Greenfield Parade, 2200 Bankstown, Australia
leaf Families Favourite

Mercure Sydney Bankstown is praised for its great location near the city center and attractions in Bankstown. Guests appreciate the convenient and easy access to nearby exclusive all-suite hotels providing 4-star facilities...

IN THE SPOTLIGHT
Good Location, Spacious Rooms, Good Value
37239 5086 Bankstown -33.91994 151.03303 3 3285352 Mercure Sydney Bankstown 1075000403200004 24 withoutdate
    • Serene atmosphere
      Serene atmosphere
    • Cozy ambiance
      Cozy ambiance
    • Exclusive club access
      Exclusive club access
    • Prime location
      Prime location
    • Heated pool
    • Family-friendly
    • Innovative architecture
    • Elegant interiors

About

  • iconOn-site restaurant with local cuisine.
  • iconTranquil ambiance for a relaxing stay.
  • iconGym with latest equipment.
  • iconExperience a blend of comfort and luxury.
  • iconLuxury stay with premium comfort.
leaf Families Favourite
IN THE SPORTLIGHT
Batch View. Delicious Food.
Kids- Friendly
Great for
Business
Rated 4.0
Ages 13 or above
Ages 2 - 12
Under 2
-

Facilities

  • Air conditioning
    A/C, AC, air conditioner, climate control, room cooling, central air, air-con, in-room air conditioning, temperature control
  • Car parking
    On-site parking, Self-parking, Reserved parking, parking
  • Non-smoking rooms
    smoke-free rooms, no smoking rooms, non-smoker rooms, smoke-free accommodation, non-smoking accommodation, rooms without smoking, non-smoking units, smoke-free guest rooms, non-smoking suites, tobacco-free rooms
  • Hairdryer
    blow dryer, hair dryer, hotel hairdryer, in-room dryer, bathroom hair dryer, wall-mounted hairdryer
  • Safe
    room safe, personal safe, security safe, in-room safe, digital safe box, valuables safe
  • TV
    television, in-room TV, smart TV, color TV, guestroom television
  • Internet Access
    Internet access, Wired internet, Broadband connection, Ethernet access, High-speed internet connection, Internet service, Network access, DSL connection, LAN access, Internet connectivity, internet
  • Gym / Fitness Centre
    Gym, fitness centre, On-site gym, Hotel gym, Workout room, Exercise facility, Fitness room

Facilities

Room

  • Hairdryer
  • TV
  • Telephone
  • Non-smoking rooms
  • Air conditioning
  • Bathroom
  • Kitchenette
  • Private Bathroom

Miscellaneous

  • Safe

Bathroom

  • Shower

General

  • Meeting facilities

Common Areas

  • Elevator

Internet

  • Internet Access

Safety & Security

  • Disabled facilities

Front Desk Services

  • Wake up service
  • Concierge

Wellness

  • Gym / Fitness Centre

Parking

  • Free parking
  • Car parking
  • Garage

Kitchen

  • Microwave
  • Refrigerator

Activities

  • Spa

Cleaning Services

  • Daily Housekeeping

Staff languages

  • English

Room

  • Hairdryer

Miscellaneous

  • Safe

Bathroom

  • Shower

General

  • Meeting facilities

Common Areas

  • Elevator

Internet

  • Internet Access

Safety & Security

  • Disabled facilities

Front Desk Services

  • Wake up service

Wellness

  • Gym / Fitness Centre

Parking

  • Free parking

Kitchen

  • Microwave

Activities

  • Spa

Cleaning Services

  • Daily Housekeeping

Staff languages

  • English

Location

  • Cnr Mona Street & Greenfield Parade, 2200 Bankstown, Australia
  • Not Available.
  • Not Available.

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Q & A for Mercure Sydney Bankstown

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Is a security deposit required, and what is the refund process?
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Does the hotel accept cash payments?
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What is the hotel's policy on cash payments?
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What is the condition and quality of the rooms?
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What is the condition and comfort of the beds?
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What is the overall condition of the rooms and bathrooms?
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Have guests had issues with the bed size advertised?
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What are the rooms like at Mercure Sydney Bankstown?
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What is the condition and cleanliness of the rooms at Mercure Sydney Bankstown?
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What amenities are available in the rooms at Mercure Sydney Bankstown?
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Q & A for Mercure Sydney Bankstown

About: Mercure Sydney Bankstown

Question Icon

Is a security deposit required, and what is the refund process?

12 August 2025

A $200 security deposit is commonly charged, even when booking through third-party sites. Guests hav... ... Show more
Question Icon

What is the condition and quality of the rooms?

12 August 2025

Rooms are frequently described as small, dated, and in need of renovation. Issues reported include l... ... Show more
Question Icon

What is the cleanliness of the rooms and bathrooms?

12 August 2025

Cleanliness is a significant concern, with mixed reports. Many guests reported dirty rooms, hair in... ... Show more
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What is the staff like in terms of helpfulness and attitude?

12 August 2025

Experiences with staff are inconsistent. Some guests praised helpful night staff and a duty manager... ... Show more
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What is the relationship between the hotel and the Bankstown Sports Club, and how does it affect the guest experience?

12 August 2025

The hotel is physically connected to and heavily integrated with the Bankstown Sports Club. Guests o... ... Show more
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What are the parking facilities like, and is it easy to find a space?

12 August 2025

Parking is included in the room rate but is shared with the Sports Club, making it limited, especial... ... Show more
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What issues have guests experienced with the air conditioning?

12 August 2025

Several guests reported issues with the air conditioning, ranging from it being ineffective or not w... ... Show more
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What are the breakfast options and quality?

12 August 2025

Breakfast is not always included and reviews are mixed. Some guests found it acceptable, while other... ... Show more
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What is the check-in process like, and are there any reported issues?

12 August 2025

Check-in can be slow with long queues. Guests have reported difficulty finding their booking, and so... ... Show more
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Is Wi-Fi available, and is it reliable?

12 August 2025

Several guests reported that Wi-Fi was unavailable during their stay.
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Does the hotel accept cash payments?

12 August 2025

Some guests found that the hotel did not accept cash payments, which wasn't clearly stated on their... ... Show more
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Is room service available?

12 August 2025

No, the hotel does not offer room service.
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Are complimentary water bottles provided in the rooms?

12 August 2025

No, complimentary water bottles are not provided in the rooms.
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Is the hotel easy to locate?

12 August 2025

Some guests found the location difficult to find due to poor signage.
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Is the hotel noisy?

12 August 2025

Some guests reported noise within the rooms from construction, loud music, and other guests. Thin wa... ... Show more
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Is the hotel accessible for people with disabilities or those with prams?

12 August 2025

There are accessibility concerns, including issues with the Sports Club gate, lift access, and room... ... Show more
Question Icon

Is Wi-Fi available and accessible?

12 August 2025

Wi-Fi is available at the hotel, but some guests reported not receiving the password upon check-in,... ... Show more
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Are laundry facilities available and functional?

12 August 2025

Laundry facilities are available, but guests have reported difficulty locating them and instances of... ... Show more
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What is the parking situation at the hotel?

12 August 2025

Free parking is available, including some spaces for electric vehicle charging (though one was repor... ... Show more
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What is the condition and comfort of the beds?

12 August 2025

Some guests found the beds uncomfortable, particularly when a 'king' bed consisted of two single bed... ... Show more
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Is the hotel noisy, and what are the sources of noise?

12 August 2025

Some guests experienced noise from the corridor, adjacent rooms, the lift bell, rattling air conditi... ... Show more
Question Icon

What is the overall condition of the rooms and bathrooms?

12 August 2025

Rooms are generally described as basic, dated, and in need of refurbishment. Bathrooms are often sma... ... Show more
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How is access to the hotel managed, given its location within the Sports Club?

12 August 2025

Access to the hotel requires going through the Bankstown Sports Club, and some guests reported issue... ... Show more
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What basic amenities are provided in the rooms?

12 August 2025

Rooms typically include a microwave, ironing board, hairdryer, iron, smart TV, and a bar fridge. How... ... Show more
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What is the deposit refund process at checkout?

12 August 2025

Guests reported having to wait for someone to check the room before receiving their deposit refund a... ... Show more
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What dining options are available at or near the hotel?

12 August 2025

There are numerous dining options within the Bankstown Sports Club, but availability can vary – some... ... Show more
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What is the reliability of the lifts?

12 August 2025

There is only one lift, and it has been reported as being out of service or causing long wait times.
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What is the location of the hotel, and is it convenient?

12 August 2025

The hotel is located inside the Bankstown Sports Club, offering easy access to restaurants, shops, a... ... Show more
Question Icon

What have guests said about the cleanliness of the hotel and rooms?

12 August 2025

Feedback on cleanliness is mixed. Some guests found their rooms and the hotel generally clean, while... ... Show more
Question Icon

What issues have guests reported with the air conditioning?

12 August 2025

Some guests found the air conditioning noisy, difficult to control, ineffective for heating (sensor-... ... Show more
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What have guests said about the staff's friendliness and helpfulness?

12 August 2025

Many guests praised the staff as friendly and helpful, though some experienced slow check-in times,... ... Show more
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What is the quality and availability of breakfast?

12 August 2025

Breakfast is not always included and options are limited. Guests reported the breakfast quality as p... ... Show more
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Have guests experienced any billing issues?

12 August 2025

Some guests reported being overcharged and experiencing difficulty contacting the hotel to resolve t... ... Show more
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Is the hotel suitable for people with mobility issues?

12 August 2025

Some guests were unexpectedly upgraded to accessible rooms, suggesting the hotel has accessible opti... ... Show more
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What maintenance issues have guests reported in the rooms?

12 August 2025

Several guests reported maintenance issues, including leaking fridges, rattling air conditioners, an... ... Show more
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Are there any restrictions regarding alcohol consumption?

12 August 2025

Alcohol is not allowed to be consumed in the rooms.
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What about security and access procedures?

12 August 2025

Some guests found it frustrating to have to continuously show their room key to security staff when... ... Show more
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Are there any extra costs or facilities that require additional payment?

12 August 2025

The gym costs extra to use. There is no pool. Access to the Sports Centre requires daily tickets, wh... ... Show more
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Have guests had issues with the bed size advertised?

12 August 2025

Some guests reported that rooms advertised as having queen beds did not actually have queen-sized be... ... Show more
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Where is Mercure Sydney Bankstown located and how do I get to it?

12 August 2025

Mercure Sydney Bankstown is located *within* the Bankstown Sports Club complex in Bankstown. It's co... ... Show more
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What is the check-in/check-out process like?

12 August 2025

Check-in and check-out are handled through the sports club reception, which can sometimes be slow, e... ... Show more
Question Icon

What are the rooms like at Mercure Sydney Bankstown?

12 August 2025

Rooms are generally reasonably sized, relatively modern, and have a basic feel. Some have kitchenett... ... Show more
Question Icon

What dining options are available?

12 August 2025

There are numerous restaurants and bars within the Bankstown Sports Club, offering a wide variety of... ... Show more
Question Icon

What is the noise level like at the hotel?

12 August 2025

Some guests reported noise disturbances from ongoing renovations at the sports club, including jackh... ... Show more
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What is the quality of the beds and pillows?

12 August 2025

Beds are generally considered comfortable, but some guests found the pillows too soft and lacking su... ... Show more
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How would you describe the staff at Mercure Sydney Bankstown?

12 August 2025

Many guests praised the friendly and helpful reception staff. However, some guests experienced incon... ... Show more
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What is the value for money like at this hotel?

12 August 2025

Several guests felt the hotel was overpriced, especially considering its basic amenities and locatio... ... Show more
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What additional costs should I be aware of?

12 August 2025

The gym and laundry facilities are not included in the room rate and require extra payment. There ar... ... Show more
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What accessibility features are available?

12 August 2025

There is no direct lift from reception to the rooms; guests must use a wheelchair lift or stairs to... ... Show more
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What is the Wi-Fi situation like?

12 August 2025

Some guests reported that the internet speed was poor and unreliable, particularly during peak times... ... Show more
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What is the hotel's policy on cash payments?

12 August 2025

The hotel does not accept cash at reception.
Question Icon

What is the parking situation at Mercure Sydney Bankstown?

12 August 2025

Free parking is available, but it can be a bit of a walk from the hotel reception, especially when b... ... Show more
Question Icon

What is the check-in process like at Mercure Sydney Bankstown?

12 August 2025

Check-in can sometimes be slow, particularly when the hotel is busy or experiencing technical issues... ... Show more
Question Icon

What is the condition and cleanliness of the rooms at Mercure Sydney Bankstown?

12 August 2025

Feedback on room condition and cleanliness is mixed. While many guests find rooms clean, comfortable... ... Show more
Question Icon

What amenities are available in the rooms at Mercure Sydney Bankstown?

12 August 2025

Rooms are generally well-equipped with a fridge, crockery, and a TV. Some have a couch or kitchenett... ... Show more
Question Icon

How effective is the air conditioning at Mercure Sydney Bankstown?

12 August 2025

Air conditioning is available, but some guests found it difficult to control the temperature, with r... ... Show more
Question Icon

What facilities are available at or near Mercure Sydney Bankstown?

12 August 2025

The hotel is connected to the Bankstown Sports Club, which offers a tremendous range of facilities i... ... Show more
Question Icon

Are there any extra or unexpected charges guests should be aware of at Mercure Sydney Bankstown?

12 August 2025

Some guests reported an unexpected $200 bond charged when booking on the day of arrival. Additionall... ... Show more
Question Icon

How would guests describe the staff at Mercure Sydney Bankstown?

12 August 2025

Many guests praised the friendly and helpful staff, particularly at reception. However, some guests... ... Show more
Question Icon

What issues have guests reported with the lifts at Mercure Sydney Bankstown?

12 August 2025

Guests have reported issues with the lifts, including slow speeds and, on occasion, one or more lift... ... Show more
Question Icon

Is Mercure Sydney Bankstown accessible for people with mobility issues?

12 August 2025

Some guests found the layout, particularly the access between the lifts and the sports club, challen... ... Show more
Question Icon

What is the condition of the bathrooms at Mercure Sydney Bankstown?

12 August 2025

Bathrooms often have a shower over the bathtub. Some guests would prefer a separate shower cubicle.... ... Show more
Question Icon

What are the dining options available at or near Mercure Sydney Bankstown?

12 August 2025

There’s a great variety of restaurants and bars within the Bankstown Sports Club, which is connected... ... Show more
Question Icon

What is the location of Mercure Sydney Bankstown like?

12 August 2025

The location is considered very convenient, being close to Bankstown Central shopping centre, restau... ... Show more
Question Icon

What is the noise level like at Mercure Sydney Bankstown?

12 August 2025

Many guests reported a quiet stay, especially when on higher floors. However, some guests experience... ... Show more
Question Icon

Have guests experienced issues with receiving the correct room type at Mercure Sydney Bankstown?

12 August 2025

Some guests have experienced being given a different room type than what they booked (e.g., a queen... ... Show more
Question Icon

Are there any dietary accommodations available at Mercure Sydney Bankstown?

12 August 2025

There have been reports of limited options for those with dietary needs, specifically for those requ... ... Show more
Question Icon

What is the overall guest experience at Mercure Sydney Bankstown?

12 August 2025

Many guests report a positive experience, highlighting the convenient location, good facilities, and... ... Show more
Question Icon

What laundry facilities are available at Mercure Sydney Bankstown?

12 August 2025

A guest laundry is available, but it is coin-operated. Getting coins can be difficult as you need to... ... Show more
Question Icon

What should guests know about room keys and security at Mercure Sydney Bankstown?

12 August 2025

Guests should keep both room key cards with them, as security may not allow access without both, eve... ... Show more
Question Icon

Is breakfast available at Mercure Sydney Bankstown, and what is the quality like?

12 August 2025

Breakfast is available at the sports club, but experiences are mixed. Some guests enjoyed the breakf... ... Show more
Question Icon

How is the location of Mercure Sydney Bankstown?

12 August 2025

Guests consistently praise the location as convenient, central to Bankstown, and close to Bankstown... ... Show more
Question Icon

How is the staff at Mercure Sydney Bankstown?

12 August 2025

The staff are consistently mentioned as being friendly, helpful, polite, and professional. Many gues... ... Show more
Question Icon

Is parking available at Mercure Sydney Bankstown?

12 August 2025

Yes, free and secure parking is available. However, it's advisable to reserve a spot, as it can be b... ... Show more
Question Icon

What is the cleanliness like at Mercure Sydney Bankstown?

12 August 2025

Generally, guests find the hotel very clean, with daily room servicing. However, there is some mixed... ... Show more
Question Icon

Is breakfast offered at Mercure Sydney Bankstown, and what is it like?

12 August 2025

Breakfast is available, but some guests found it to be expensive and chose to eat elsewhere.
Question Icon

Is Mercure Sydney Bankstown suitable for families?

12 August 2025

While the hotel is generally family-friendly, access to amenities requires passing through the gamin... ... Show more
Question Icon

Are there any potential issues with room requests?

12 August 2025

There have been instances where specific room requests (like twin beds) were not met, and guests rec... ... Show more
Question Icon

Are there any issues with the lifts at Mercure Sydney Bankstown?

12 August 2025

Some guests reported that one of the lifts was out of service during their stay, causing difficultie... ... Show more
Question Icon

Are there any safety concerns in the surrounding area?

12 August 2025

One guest mentioned the Bankstown area feeling a bit unsafe at night.
Question Icon

What is the quality of housekeeping services at Mercure Sydney Bankstown?

12 August 2025

Some guests felt the daily room clean was minimal, consisting of bed-making and towel changes, but n... ... Show more
Question Icon

Are there any issues with the air conditioning at Mercure Sydney Bankstown?

12 August 2025

One guest reported that the air conditioning wasn't working upon arrival.
Question Icon

Are enough toiletries provided in the rooms?

12 August 2025

Some guests suggested that more toiletries would be helpful, especially when two or more people are... ... Show more
Question Icon

Is the hotel quiet, despite being connected to a busy club?

12 August 2025

Despite being connected to a busy club, many guests reported a quiet stay, even during New Year's we... ... Show more
Question Icon

Are there laundry facilities available at Mercure Sydney Bankstown?

12 August 2025

Laundry facilities are available, but one guest experienced difficulty accessing them due to key iss... ... Show more
Question Icon

What about room amenities beyond the basics?

12 August 2025

Rooms generally have the basics you need. Some guests wished for bedside power points, a toaster in... ... Show more
Question Icon

What have guests said about the value for money at Mercure Sydney Bankstown?

12 August 2025

Opinions varied. Some guests felt it offered good value, especially considering the location and fac... ... Show more
Question Icon

Have there been any issues with bookings at Mercure Sydney Bankstown?

12 August 2025

One guest experienced a significant issue with their booking being altered, being initially told the... ... Show more
Question Icon

Are there any issues with the fridge in the rooms?

12 August 2025

One guest reported that the fridge froze items, so caution is advised when storing food and drinks.
Question Icon

What about the pillows provided in the rooms?

12 August 2025

Some guests found the pillows too large and may prefer to bring their own for optimal comfort.
Question Icon

What should guests be aware of regarding deposits and charges?

12 August 2025

Some guests reported issues with unexpected charges or difficulty getting their deposit returned, an... ... Show more

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FAQ’s about the Mercure Sydney Bankstown

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Property rules

Check-in
From 3:00 PM

Guests must present a photo ID at the time of check-in

Check-out
From 4:00 AM to 11:00 AM
Pets

Pets are allowed. Charges may apply.

Cards accepted at this hotel

House rules

Check-in: 6:00 PM - 11:00 PM
Checkout before 9:00 AM
2 guests maximum

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Mercure Sydney Bankstown

Cnr Mona Street & Greenfield Parade, 2200 Bankstown, Australia
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