Is my Booking.com reservation guaranteed to be honored?
12 August 2025
There have been reports of issues with reservations made through Booking.com not being correctly rec...
There have been reports of issues with reservations made through Booking.com not being correctly received by the hotel, potentially leading to rooms being given away or requests for re-payment upon arrival. It is strongly advisable to confirm your reservation directly with the hotel before your stay.
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What payment methods are accepted, and are there any payment issues I should be aware of?
12 August 2025
Guests have reported various payment issues, including being charged twice for their stay, being tol...
Guests have reported various payment issues, including being charged twice for their stay, being told payment hadn’t gone through despite paying via Booking.com, being quoted a higher price upon arrival than shown on Booking.com, being charged in USD instead of Argentinian pesos, and unexpected charges to credit cards. Some guests also experienced difficulty paying with cash or debit cards, with a preference for credit card payment. It’s best to confirm accepted payment methods and potential charges directly with the hotel.
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What is the general cleanliness of the hotel?
12 August 2025
Feedback on cleanliness is mixed. Many guests reported dirty rooms, bathrooms with mold, stained she...
Feedback on cleanliness is mixed. Many guests reported dirty rooms, bathrooms with mold, stained sheets and towels, unpleasant odors, and a general lack of upkeep. However, some guests did not mention cleanliness issues or found the cleaning staff helpful. Overall, cleanliness appears to be inconsistent.
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What is the condition of the rooms at Hotel Antartida Argentina?
12 August 2025
Many reviewers found the rooms to be in poor condition, old, and in need of renovation. Common issue...
Many reviewers found the rooms to be in poor condition, old, and in need of renovation. Common issues include broken fixtures (showers, taps, toilet handles), damaged furniture, broken windows, worn carpets, uncomfortable beds, old TVs, and a musty smell. Some rooms may lack proper curtains or blinds.
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Is hot water consistently available?
12 August 2025
Many guests experienced issues with hot water, including inconsistent temperatures, short bursts of...
Many guests experienced issues with hot water, including inconsistent temperatures, short bursts of hot water followed by cold, or no hot water at all. While some guests reported no problems, the issue appears to be recurring.
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Does the hotel have an elevator?
12 August 2025
No, the hotel does not have an elevator. Guests needing to reach upper floors (up to the third floor...
No, the hotel does not have an elevator. Guests needing to reach upper floors (up to the third floor) must use the stairs, which may be difficult for those with mobility issues or heavy luggage. It’s recommended to contact the hotel directly to discuss room options if you have concerns about stairs.
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What is the breakfast like?
12 August 2025
The breakfast is consistently described as very basic and limited. It typically includes coffee, tea...
The breakfast is consistently described as very basic and limited. It typically includes coffee, tea, milk, juice, toast, medialunas (croissants), jam, butter, and sometimes cereal or yogurt. Many guests found it to be poor quality, with stale pastries, limited variety, and items not always replenished. It’s considered adequate for the price by some, but others suggest finding breakfast elsewhere.
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How reliable is the Wi-Fi?
12 August 2025
The Wi-Fi is reported to be very poor and unreliable. Many guests were unable to connect at all, exp...
The Wi-Fi is reported to be very poor and unreliable. Many guests were unable to connect at all, experienced frequent disconnections, or found the signal weak, particularly in the rooms. Some found a slightly better connection downstairs.
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Are there any safety concerns at the hotel?
12 August 2025
There were reports of theft from rooms, with money and valuables being taken while guests were out....
There were reports of theft from rooms, with money and valuables being taken while guests were out. There was also a concerning situation involving a clandestine money exchange operating within the hotel, with guests alleging they were being scammed. One guest reported being threatened with a baseball bat by the owner. Guests are strongly advised to take precautions with their valuables.
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Can I rely on special requests made during booking?
12 August 2025
Guests reported that requests made during booking, such as room type or early check-in times, were o...
Guests reported that requests made during booking, such as room type or early check-in times, were often not honored.
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What is the location of Hotel Antartida Argentina like?
12 August 2025
The hotel is very centrally located, making it easy to walk to tourist attractions, restaurants, sho...
The hotel is very centrally located, making it easy to walk to tourist attractions, restaurants, shops, the port, and the main avenue. This is consistently mentioned as a positive aspect of the hotel.
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Does the hotel offer luggage storage?
12 August 2025
Yes, the hotel offers luggage storage services before check-in and after check-out.
Is Hotel Antartida Argentina suitable for people with disabilities?
12 August 2025
No, the hotel is not adapted for people with disabilities due to the lack of an elevator and other i...
No, the hotel is not adapted for people with disabilities due to the lack of an elevator and other infrastructural limitations.
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Does Hotel Antartida Argentina offer currency exchange?
12 August 2025
Yes, the hotel offers currency exchange services, but some guests reported staff attempting to offer...
Yes, the hotel offers currency exchange services, but some guests reported staff attempting to offer unfavorable exchange rates.
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Are there refrigerators in the rooms?
12 August 2025
Yes, some rooms are equipped with a refrigerator.
What is the heating like in the rooms?
12 August 2025
The heating is generally good, and rooms are well-heated. Some guests even mentioned it could be a b...
The heating is generally good, and rooms are well-heated. Some guests even mentioned it could be a bit too warm.
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