About: Hotel y Casino Del Río - Las Grutas
What is the breakfast like at Hotel y Casino Del Río - Las Grutas?
12 August 2025
Reviews regarding breakfast are mixed. It's generally considered basic, with limited options like pa...
Reviews regarding breakfast are mixed. It's generally considered basic, with limited options like pastries and juice. Many guests note a lack of fresh fruit, eggs, or healthy choices, though some found it sufficient.
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How would you describe the cleanliness and condition of the rooms?
12 August 2025
Most guests praise the cleanliness of the hotel and rooms, but some reviewers mention finding dust o...
Most guests praise the cleanliness of the hotel and rooms, but some reviewers mention finding dust or a lack of thorough cleaning. Rooms are generally spacious and comfortable with comfortable beds, though some guests noted old, small TVs and poor lighting. Some amenities like the mini-bar, hairdryer, safe, and fridge have been reported as problematic.
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What is the location of Hotel y Casino Del Río - Las Grutas like?
12 August 2025
The hotel's location is consistently praised as excellent, being directly on the beach and close to...
The hotel's location is consistently praised as excellent, being directly on the beach and close to the center of Las Grutas. Many rooms offer sea views, though not all rooms guarantee a sea view.
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What should I know about check-in, especially if arriving late?
12 August 2025
There is no reception staff available between 10 PM and 6 AM. Guests arriving during these hours mus...
There is no reception staff available between 10 PM and 6 AM. Guests arriving during these hours must coordinate their arrival in advance, as some have experienced difficulties with late check-in, though staff are generally helpful in arranging it.
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What amenities are available at the hotel?
12 August 2025
Hotel y Casino Del Río - Las Grutas offers a casino, a restaurant (with a limited menu, but praised...
Hotel y Casino Del Río - Las Grutas offers a casino, a restaurant (with a limited menu, but praised for dishes like 'cazuela de cordero'), and free parking. Room service is not available.
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How is the staff at Hotel y Casino Del Río - Las Grutas?
12 August 2025
The staff consistently receives positive feedback for being friendly, helpful, and attentive, partic...
The staff consistently receives positive feedback for being friendly, helpful, and attentive, particularly the reception staff.
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Is the hotel noisy?
12 August 2025
Some guests have found the hotel noisy, potentially due to the casino.
Is smoking allowed at the hotel?
12 August 2025
Some guests reported smelling cigarette smoke in the hallways, suggesting smoking may be permitted i...
Some guests reported smelling cigarette smoke in the hallways, suggesting smoking may be permitted in some areas or rooms.
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Does the air conditioning work effectively?
12 August 2025
While air conditioning is available, some guests reported it being ineffective at cooling the rooms.
What is the overall value for money at Hotel y Casino Del Río - Las Grutas?
12 August 2025
Several guests felt the price was high for what the hotel offers, indicating a potential lack of val...
Several guests felt the price was high for what the hotel offers, indicating a potential lack of value for money.
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Is hot water available?
12 August 2025
No information about hot water was mentioned in the reviews.