Do the rooms at San Remo Viking Hotel match the online photos and what is their overall condition?
12 August 2025
Many guests reported that the rooms they received did not match the photos online, often being small...
Many guests reported that the rooms they received did not match the photos online, often being smaller, older, and in worse condition. Feedback on room condition is mixed, with some describing them as dirty, humid, outdated, and in need of repair – including broken furniture, peeling paint, and mold. Others found the rooms acceptable, but noted they were small. A 'new wing' may be in better condition.
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What is the quality and availability of breakfast at San Remo Viking Hotel?
12 August 2025
Breakfast reviews are mixed. Many guests found it to be poor, basic, with limited options (like medi...
Breakfast reviews are mixed. Many guests found it to be poor, basic, with limited options (like medialunas and bread with tea or coffee), lacking fresh fruit, cheese, or variety. Some found it standard or acceptable, with the medialunas being a highlight. There's also a system of needing to reserve a time slot for breakfast, and some reported stale food or limited service.
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What is the quality of customer service at San Remo Viking Hotel?
12 August 2025
A significant number of guests reported poor customer service, particularly at reception, describing...
A significant number of guests reported poor customer service, particularly at reception, describing staff as unhelpful, rude, and dismissive. While some staff members were noted as friendly (especially in the kitchen/buffet area and a receptionist named Ruth), this was not the general experience.
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What issues have guests experienced with billing and payment at San Remo Viking Hotel?
12 August 2025
Several guests reported being overcharged compared to their confirmed reservation price, charged for...
Several guests reported being overcharged compared to their confirmed reservation price, charged for rooms they didn’t book, or for amenities not received. Some also reported issues with paying by credit card and being asked to pay in cash or transfer funds, and receiving invoices from a different company.
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What is the reliability and availability of Wi-Fi at San Remo Viking Hotel?
12 August 2025
Guests reported unreliable Wi-Fi access. The signal was often weak or unavailable, especially in the...
Guests reported unreliable Wi-Fi access. The signal was often weak or unavailable, especially in the rooms, and was primarily limited to the lobby. Some guests mentioned having to specifically request access, and many reported no Wi-Fi signal in their rooms.
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What is the condition and quality of the pool at San Remo Viking Hotel?
12 August 2025
The pool is generally seen as a positive aspect of the hotel, with some guests describing it as good...
The pool is generally seen as a positive aspect of the hotel, with some guests describing it as good and clean. However, it’s noted that it’s not deeply heated (more tepid than truly climatized), has limited capacity/time slots, and some reviewers mentioned it being dirty and in need of repair.
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Have guests reported any safety or security concerns at San Remo Viking Hotel?
12 August 2025
One guest reported a theft from their room and a lack of assistance from the hotel. Others mentioned...
One guest reported a theft from their room and a lack of assistance from the hotel. Others mentioned concerns about room security, like broken locks.
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What noise disturbances have guests experienced at San Remo Viking Hotel?
12 August 2025
Several guests reported noise disturbances, including construction work with loud machinery, noise f...
Several guests reported noise disturbances, including construction work with loud machinery, noise from other guests, thin walls, and noise from the hotel’s laundry facilities.
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What issues have guests reported with the bathrooms at San Remo Viking Hotel?
12 August 2025
The bathrooms consistently received negative feedback. Guests reported issues with broken fixtures,...
The bathrooms consistently received negative feedback. Guests reported issues with broken fixtures, leaks, mold, poor water pressure (sometimes cold water only), and a general lack of cleanliness. Some reported issues with the toilets and showers not functioning properly.
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What amenities are available in the rooms at San Remo Viking Hotel, and are they consistently provided?
12 August 2025
Guests reported that amenities promised in their booking (like a hairdryer, mini-fridge, or parking)...
Guests reported that amenities promised in their booking (like a hairdryer, mini-fridge, or parking) were often missing. Some rooms lacked a mini-fridge and/or hairdryer, and guests had to request towels multiple times. It’s best to confirm these details directly with the hotel.
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What is the availability and functionality of air conditioning and heating at San Remo Viking Hotel?
12 August 2025
Guests reported issues with both air conditioning and heating. Some found the air conditioning didn’...
Guests reported issues with both air conditioning and heating. Some found the air conditioning didn’t work, or there was no air conditioning at all, relying on fans instead. Others had no heating available. Fans, when provided, were often old, dirty, and ineffective.
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What is the location of San Remo Viking Hotel like?
12 August 2025
The hotel is praised for its good location, being close to both the beach and the city center. Howev...
The hotel is praised for its good location, being close to both the beach and the city center. However, some reviewers noted the street itself can be in poor condition.
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Is there an elevator at San Remo Viking Hotel?
12 August 2025
No, there is no elevator, and guests with mobility issues or heavy luggage may have difficulty acces...
No, there is no elevator, and guests with mobility issues or heavy luggage may have difficulty accessing upper floors.
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What is the general state of maintenance at San Remo Viking Hotel?
12 August 2025
Many guests noted a general lack of maintenance, with broken fixtures, old appliances, and a need fo...
Many guests noted a general lack of maintenance, with broken fixtures, old appliances, and a need for renovation. Common complaints include leaky faucets, broken toilets, malfunctioning air conditioning, broken doors, peeling paint, and a lack of hot water.
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What are the common issues with check-in and check-out at San Remo Viking Hotel?
12 August 2025
Check-in can be problematic, with reports of long delays, difficulty locating reservations, being of...
Check-in can be problematic, with reports of long delays, difficulty locating reservations, being offered different rooms than booked, and sometimes being quoted higher prices than initially agreed upon. Check-out is at 10:00 AM, but some guests have experienced delays. Obtaining a receipt for payment can also be difficult and may require repeated follow-up.
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What is the quality and availability of parking at San Remo Viking Hotel?
12 August 2025
Parking is available, but it is limited, small, potentially insecure, and comes with an additional f...
Parking is available, but it is limited, small, potentially insecure, and comes with an additional fee. Guests have reported difficulty finding spaces, especially during peak season, and sometimes having to park on dirt roads or in nearby fields.
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What is the general condition and size of the rooms at San Remo Viking Hotel?
12 August 2025
Opinions on the rooms vary significantly. Many guests find them to be small, old-fashioned, and in n...
Opinions on the rooms vary significantly. Many guests find them to be small, old-fashioned, and in need of renovation, with issues like humidity, musty smells, broken furniture, and outdated bathrooms. The hotel has both newer and older sections, with the newer section generally being better maintained. Some rooms may lack amenities like a refrigerator or hairdryer.
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What is the breakfast like at San Remo Viking Hotel?
12 August 2025
Breakfast is generally considered good and abundant, but often lacks variety, with a focus on baked...
Breakfast is generally considered good and abundant, but often lacks variety, with a focus on baked goods and limited healthy options like fruit or savory items. Some guests found it too sweet and not suitable for specific dietary needs. Disposable cutlery may be used, and items can run out quickly during busy times.
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How reliable is the Wi-Fi at San Remo Viking Hotel?
12 August 2025
Wi-Fi is available, but many guests reported issues with the connection, stating it connects but doe...
Wi-Fi is available, but many guests reported issues with the connection, stating it connects but doesn’t provide internet access, or that the signal is weak, especially in rooms or in the older sections of the hotel. Some guests lost internet access after checking out.
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What is the pool like at San Remo Viking Hotel?
12 August 2025
The pool is a popular amenity and generally well-maintained, but access is limited to 30-minute slot...
The pool is a popular amenity and generally well-maintained, but access is limited to 30-minute slots per person, with a maximum of 4 people allowed at a time. Booking a time slot is required, and availability can be limited. Some guests reported the water temperature being lukewarm rather than heated.
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What is the location of San Remo Viking Hotel?
12 August 2025
The hotel is very well located, close to the beach (approximately 2-6 blocks) and the center of town...
The hotel is very well located, close to the beach (approximately 2-6 blocks) and the center of town (approximately 4-6 blocks). Many guests found the location excellent and convenient for exploring the area.
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What are the reports on cleanliness at San Remo Viking Hotel?
12 August 2025
Feedback on cleanliness is mixed. Some guests found the hotel clean, while others reported issues wi...
Feedback on cleanliness is mixed. Some guests found the hotel clean, while others reported issues with cleanliness in the rooms, including humidity, mold, insects, dirty cutlery at breakfast, unclean bathrooms, and a lack of housekeeping service.
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What is the staff like at San Remo Viking Hotel?
12 August 2025
Experiences with the staff were mixed, but generally positive. Many guests praised the friendly and...
Experiences with the staff were mixed, but generally positive. Many guests praised the friendly and helpful staff, particularly the cleaning staff and breakfast staff. However, some reported rude or unhelpful staff, especially at reception.
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Is San Remo Viking Hotel suitable for families?
12 August 2025
The hotel can be suitable for families, with the pool being a highlight for children. However, the s...
The hotel can be suitable for families, with the pool being a highlight for children. However, the small room sizes, limited pool access (time slots and capacity), and potential for noise might make it less ideal for families seeking a quiet, spacious stay. Cribs are available, but may be in poor condition.
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Are pets allowed at San Remo Viking Hotel?
12 August 2025
Yes, pets are allowed at San Remo Viking Hotel, but they are not permitted in any common areas of th...
Yes, pets are allowed at San Remo Viking Hotel, but they are not permitted in any common areas of the hotel.
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Are there any potential noise issues at San Remo Viking Hotel?
12 August 2025
Some guests reported hearing noise from neighboring rooms, the pool motor, and hotel maintenance bei...
Some guests reported hearing noise from neighboring rooms, the pool motor, and hotel maintenance being carried out during the day.
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Are there elevators at San Remo Viking Hotel?
12 August 2025
No, the hotel does not have an elevator, which may be a concern for guests with mobility issues or t...
No, the hotel does not have an elevator, which may be a concern for guests with mobility issues or those staying on upper floors.
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Are there issues with hot water availability at San Remo Viking Hotel?
12 August 2025
Some guests reported issues with hot water availability, experiencing delays or running out of hot w...
Some guests reported issues with hot water availability, experiencing delays or running out of hot water altogether.
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What is the size and condition of the rooms at San Remo Viking Hotel?
12 August 2025
Rooms are generally described as small but comfortable and functional, though some, especially tripl...
Rooms are generally described as small but comfortable and functional, though some, especially triple rooms, may feel cramped. Cleanliness varies, with some guests reporting humidity or dampness in the walls.
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Is air conditioning available in the rooms at San Remo Viking Hotel?
12 August 2025
Air conditioning availability varies. Rooms in the newer section of the hotel are more likely to hav...
Air conditioning availability varies. Rooms in the newer section of the hotel are more likely to have it, but not all rooms are equipped.
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Does San Remo Viking Hotel have elevators?
12 August 2025
No, the hotel does not have elevators, which may pose a challenge for guests with mobility issues, e...
No, the hotel does not have elevators, which may pose a challenge for guests with mobility issues, especially those on upper floors.
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What services are available regarding luggage?
12 August 2025
The hotel offers luggage storage for guests arriving before check-in or departing after check-out.
Is Wi-Fi available and reliable at San Remo Viking Hotel?
12 August 2025
Wi-Fi is available, but the signal strength can be unreliable, particularly in the rooms. It is gene...
Wi-Fi is available, but the signal strength can be unreliable, particularly in the rooms. It is generally stronger in the common areas.
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Are there any extra charges for utilities at San Remo Viking Hotel?
12 August 2025
There is an additional charge for hot water.
Are towels readily available at San Remo Viking Hotel?
12 August 2025
Some guests reported having to request towels, and sometimes they weren't replaced after cleaning.
Are there enough electrical outlets in the rooms at San Remo Viking Hotel?
12 August 2025
Guests have suggested there are not enough electrical outlets near the beds for charging devices.
Is there a refrigerator in the rooms at San Remo Viking Hotel?
12 August 2025
No, the rooms do not have mini-fridges.
Is parking available at San Remo Viking Hotel?
12 August 2025
There is free parking available in front of the hotel, but it is on the street and may not always fe...
There is free parking available in front of the hotel, but it is on the street and may not always feel secure. The hotel does not have its own parking lot.
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