How would you describe the staff at Mar y Cielo?
12 August 2025
The staff at Mar y Cielo consistently receives high praise from guests. They are described as except...
The staff at Mar y Cielo consistently receives high praise from guests. They are described as exceptional, welcoming, helpful, friendly, and attentive. Reception staff, in particular, are frequently mentioned for going above and beyond to assist with requests and provide tourist information.
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What is the location like at Mar y Cielo?
12 August 2025
Mar y Cielo is considered to have a very good location. It's conveniently situated close to the beac...
Mar y Cielo is considered to have a very good location. It's conveniently situated close to the beach and the pedestrian street, as well as near bus stops providing access to the old city center and the port of Quequén.
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What can guests expect from the breakfast at Mar y Cielo?
12 August 2025
Breakfast at Mar y Cielo is generally well-regarded, described as abundant, varied, complete, and de...
Breakfast at Mar y Cielo is generally well-regarded, described as abundant, varied, complete, and delicious. It includes options like fruit, cereals, pastries, toast, yogurt, and marmalade. The hotel is also accommodating to special dietary needs, such as gluten-free requests, though some guests have noted a limited selection of fruit salad.
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What is the general condition and cleanliness of Mar y Cielo?
12 August 2025
The condition and cleanliness of Mar y Cielo are inconsistent. While many guests find the hotel very...
The condition and cleanliness of Mar y Cielo are inconsistent. While many guests find the hotel very clean and tidy, others have reported issues with dirtiness, dust, mold, and stained linens. Similarly, room conditions vary, with some being newly renovated while others are old, small, and in need of updating. Reported issues include rusty bathrooms, old doors, broken tiles, and worn mattresses.
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What should guests know about noise levels at Mar y Cielo?
12 August 2025
Some rooms at Mar y Cielo can be noisy, particularly those facing a busy street, especially during t...
Some rooms at Mar y Cielo can be noisy, particularly those facing a busy street, especially during the day. Guests have also reported noise from plumbing that sounds like a ship's siren.
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What amenities are available in the rooms at Mar y Cielo?
12 August 2025
Room amenities vary. Some rooms have air conditioning (though often at an extra charge), kitchens, a...
Room amenities vary. Some rooms have air conditioning (though often at an extra charge), kitchens, and refrigerators, but these are not standard in all rooms. The functionality of air conditioning remotes has been reported as an issue.
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What is the parking situation at Mar y Cielo?
12 August 2025
Parking is available at Mar y Cielo, but it can be problematic. Spaces fill up quickly, and there is...
Parking is available at Mar y Cielo, but it can be problematic. Spaces fill up quickly, and there is an additional charge for parking. Guests have suggested that assigned parking spaces would improve the experience.
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Is Mar y Cielo a pet-friendly hotel?
12 August 2025
Yes, Mar y Cielo welcomes pets and the staff is reported to be very accommodating to animals. Howeve...
Yes, Mar y Cielo welcomes pets and the staff is reported to be very accommodating to animals. However, the hotel's facilities are not specifically designed for pets, so owners should be aware that balconies may not be secure.
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How reliable is the Wi-Fi at Mar y Cielo?
12 August 2025
The Wi-Fi connection at Mar y Cielo is reported to be unreliable, with some guests needing to connec...
The Wi-Fi connection at Mar y Cielo is reported to be unreliable, with some guests needing to connect to a neighboring network.
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What is the check-in time at Mar y Cielo?
12 August 2025
Check-in time at Mar y Cielo is 3:00 PM, which some guests have found to be late.
Are there any extra or hidden charges at Mar y Cielo?
12 August 2025
Guests have reported extra charges for parking and the use of air conditioning. Some have also exper...
Guests have reported extra charges for parking and the use of air conditioning. Some have also experienced unexpected charges when booking through Booking.com. It is recommended to confirm all costs when making a reservation.
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Is there a refrigerator available for guest use at Mar y Cielo?
12 August 2025
Yes, there is a refrigerator available at reception for guests to use.
Have there been any reports of humidity issues at Mar y Cielo?
12 August 2025
Some guests have noted a slight smell of humidity within the hotel.