What is the location of San Remo Grand Hotel?
12 August 2025
The San Remo Grand Hotel is centrally located, close to the beach, pedestrian street, city center, p...
The San Remo Grand Hotel is centrally located, close to the beach, pedestrian street, city center, port, restaurants, casino, and public transportation. It's a lively area, though some find the surrounding area a bit dirty or noisy at night.
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What is the breakfast like at San Remo Grand Hotel?
12 August 2025
Breakfast receives mixed reviews. While many guests enjoy the variety and abundance of options, othe...
Breakfast receives mixed reviews. While many guests enjoy the variety and abundance of options, others report issues with quality (cold coffee, stale bread, lack of ham/cheese), cleanliness of dishes, limited seating, and items not being replenished. Quality can also vary by day.
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What is the condition of the rooms at San Remo Grand Hotel?
12 August 2025
The condition of the rooms is a significant concern for many guests. Rooms are frequently described...
The condition of the rooms is a significant concern for many guests. Rooms are frequently described as small, old, outdated, and in need of maintenance. Common complaints include broken furniture, malfunctioning appliances, peeling paint, damp walls, worn linens, and uncomfortable beds. However, some guests found their rooms acceptable.
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What is the cleanliness like at San Remo Grand Hotel?
12 August 2025
Cleanliness is a recurring issue. Guests report finding dirty rooms, bathrooms with mold and stains,...
Cleanliness is a recurring issue. Guests report finding dirty rooms, bathrooms with mold and stains, unclean linens, and a general lack of cleanliness. However, some guests did find the hotel clean overall, or specifically mentioned the cleanliness of common areas.
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How reliable is the Wi-Fi at San Remo Grand Hotel?
12 August 2025
The Wi-Fi connection is frequently reported as poor, unreliable, or non-functional, especially in th...
The Wi-Fi connection is frequently reported as poor, unreliable, or non-functional, especially in the rooms. Some guests experienced weak signals, intermittent connectivity, or no access at all. It appears to be better in common areas.
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What is the pool like at San Remo Grand Hotel?
12 August 2025
The pool is small and can get crowded. Guests report issues with it being dirty, cold, poorly mainta...
The pool is small and can get crowded. Guests report issues with it being dirty, cold, poorly maintained, or even closed. Reservations or timed access may be required.
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What is the parking situation at San Remo Grand Hotel?
12 August 2025
Parking is limited, often expensive, and can be difficult to find. The hotel may not have its own pa...
Parking is limited, often expensive, and can be difficult to find. The hotel may not have its own parking, and guests may be charged extra even with a reservation. Parking nearby can also be costly.
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How is the staff at San Remo Grand Hotel?
12 August 2025
Opinions on the staff are mixed, but generally positive. Many guests praise their friendliness and h...
Opinions on the staff are mixed, but generally positive. Many guests praise their friendliness and helpfulness, particularly the reception and breakfast staff. However, some guests have experienced rude, unhelpful, or unknowledgeable service.
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Are there any noise issues at San Remo Grand Hotel?
12 August 2025
Noise is a common complaint. Guests report noise from the street, elevator, hallways, other rooms, a...
Noise is a common complaint. Guests report noise from the street, elevator, hallways, other rooms, and even pigeons. Some rooms are not well soundproofed.
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What are the common issues with the bathrooms at San Remo Grand Hotel?
12 August 2025
Bathrooms frequently receive negative feedback. Common complaints include leaking fixtures, clogged...
Bathrooms frequently receive negative feedback. Common complaints include leaking fixtures, clogged drains, bad smells, old and dirty fixtures, lack of ventilation, and issues with the toilet.
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Is the price reflective of the quality of the San Remo Grand Hotel?
12 August 2025
Many guests feel the hotel is overpriced for the condition and quality of the amenities offered.
Are there any issues with payment or billing at San Remo Grand Hotel?
12 August 2025
Some guests reported discrepancies between the price shown during booking and the price charged at t...
Some guests reported discrepancies between the price shown during booking and the price charged at the hotel, as well as issues with pre-authorization charges on their credit cards.
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Is the San Remo Grand Hotel accessible for people with disabilities?
12 August 2025
The hotel appears to have accessibility issues. One guest reported that the elevator was too small f...
The hotel appears to have accessibility issues. One guest reported that the elevator was too small for a wheelchair and that no assistance was offered.
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Are there any pests at San Remo Grand Hotel?
12 August 2025
Cockroaches are a recurring complaint, with guests reporting seeing them in rooms and bathrooms.
Are there any maintenance issues at San Remo Grand Hotel?
12 August 2025
Many guests reported various maintenance issues, including broken elevators, malfunctioning air cond...
Many guests reported various maintenance issues, including broken elevators, malfunctioning air conditioning, leaky plumbing, broken furniture, and a general lack of upkeep.
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Are there any issues with hot water at San Remo Grand Hotel?
12 August 2025
Some guests experienced issues with hot water, including it being unavailable or having inconsistent...
Some guests experienced issues with hot water, including it being unavailable or having inconsistent temperatures.
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Is the San Remo Grand Hotel suitable for families?
12 August 2025
While some families enjoyed their stay, others experienced issues with room assignments and noise le...
While some families enjoyed their stay, others experienced issues with room assignments and noise levels.
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Is there air conditioning in the rooms?
12 August 2025
Yes, there is air conditioning, but some guests reported it not working effectively, leaking water,...
Yes, there is air conditioning, but some guests reported it not working effectively, leaking water, or causing damage.
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Is the hotel currently undergoing renovations?
12 August 2025
Some guests noted that the hotel appears to be undergoing renovations, which is impacting the overal...
Some guests noted that the hotel appears to be undergoing renovations, which is impacting the overall quality of the experience due to ongoing maintenance issues.
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What is the overall condition and maintenance of the hotel?
12 August 2025
Many guests report that the San Remo Grand Hotel is showing its age and requires maintenance. Common...
Many guests report that the San Remo Grand Hotel is showing its age and requires maintenance. Common issues include old and worn bathrooms with low water pressure and broken fixtures, peeling paint, malfunctioning appliances (like gym equipment and air conditioning), and a general feeling of disrepair. Elevators are frequently mentioned as slow, unreliable, and sometimes stuck. While some areas are clean, others suffer from a lack of upkeep.
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How is the location of San Remo Grand Hotel?
12 August 2025
The location of the San Remo Grand Hotel is consistently praised as excellent. It is very central, c...
The location of the San Remo Grand Hotel is consistently praised as excellent. It is very central, close to the city center, the beach, shops, theaters, restaurants, and public transportation, making it convenient to walk to many attractions.
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What is the Wi-Fi like at San Remo Grand Hotel?
12 August 2025
The Wi-Fi at San Remo Grand Hotel is frequently reported as poor, slow, unreliable, or non-existent....
The Wi-Fi at San Remo Grand Hotel is frequently reported as poor, slow, unreliable, or non-existent. Many guests experienced difficulty connecting in their rooms.
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What are the parking options at San Remo Grand Hotel?
12 August 2025
Parking at the San Remo Grand Hotel can be difficult. The hotel does not have its own parking garage...
Parking at the San Remo Grand Hotel can be difficult. The hotel does not have its own parking garage, and the nearby paid parking service is often described as limited, tight to maneuver in, and inconvenient. Some guests found street parking to be a better option.
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Are there any extra or unexpected charges at San Remo Grand Hotel?
12 August 2025
Some guests were surprised to find extra charges for amenities like hot water and parking. There wer...
Some guests were surprised to find extra charges for amenities like hot water and parking. There were also reports of discrepancies between the price shown during booking and the final price charged, with some experiencing a significant increase. Obtaining an invoice for the stay was also reported as difficult.
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What is the size of the rooms at San Remo Grand Hotel?
12 August 2025
Several guests found the rooms to be small, particularly the standard rooms. Some mentioned rooms be...
Several guests found the rooms to be small, particularly the standard rooms. Some mentioned rooms being cramped, with limited space around the bed.
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Does San Remo Grand Hotel have air conditioning?
12 August 2025
Yes, there is air conditioning available in the rooms. However, some guests reported that it didn’t...
Yes, there is air conditioning available in the rooms. However, some guests reported that it didn’t cool effectively or emitted a strange smell when used.
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Does San Remo Grand Hotel cater to guests with dietary restrictions?
12 August 2025
The hotel is willing to accommodate dietary needs, but guests should inform the hotel in advance.
Does San Remo Grand Hotel have a spa?
12 August 2025
Yes, the hotel has a spa, and the massage services were highly praised by several reviewers.
What is the breakfast experience like?
12 August 2025
The breakfast is frequently described as excellent, abundant, and varied, with a complete offering....
The breakfast is frequently described as excellent, abundant, and varied, with a complete offering. Some guests have suggested adding ham and cheese to the selection.
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What is the hotel's location and parking situation?
12 August 2025
The hotel is considered very good and accessible, allowing guests to walk around the city. Parking i...
The hotel is considered very good and accessible, allowing guests to walk around the city. Parking is also available.
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What are the rooms like, and are there any common issues?
12 August 2025
Rooms are generally described as nice, though some guests found them to be a bit small. Common issue...
Rooms are generally described as nice, though some guests found them to be a bit small. Common issues reported include a lack of electrical outlets and, in some cases, a malfunctioning refrigerator.
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What is the condition and rules regarding the pool area?
12 August 2025
The pool is generally in good condition and a good size, though some guests have mentioned it could...
The pool is generally in good condition and a good size, though some guests have mentioned it could use some maintenance. Beverages are not permitted in the pool area.
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Are there any known issues with the elevators?
12 August 2025
Several guests have reported problems with the elevators, specifically unstable and difficult-to-ope...
Several guests have reported problems with the elevators, specifically unstable and difficult-to-open sliding doors, and instances where not all elevators were functioning simultaneously.
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How is the overall cleanliness of the hotel?
12 August 2025
Feedback on cleanliness is mixed. While many guests praised the cleanliness, some reported issues wi...
Feedback on cleanliness is mixed. While many guests praised the cleanliness, some reported issues with dampness in certain areas and unpleasant smells coming from the bathrooms.
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