CAPPELLA ORSINI is a venue that hosted a New Year's Eve celebration. Accounts suggest the venue aims to provide a special event experience, including live music and a festive atmosphere. However, recent experiences indicate substantial shortcomings in service quality, food preparation, and adherence to advertised promises. Guests have expressed dissatisfaction with seating arrangements, lack of attention from staff, and a perceived disparity in treatment between foreign and Italian patrons. The interior and drinks were noted as the only positive aspects of the experience.
We were so excited to visit this place but were thoroughly disappointed while reaching and looking at the mismanaged affair. The place was crowded with tourists and there was no system to arrange them. The staff was also very rude.
Let others know your experience here.